Mipermit Reviews

If I could give my appalling experience

If I could give my appalling experience zero stars it would be more accurate So I m in a council car park in Bath I ve never seen MiPermit before so I make the mistake of scanning the QR code on the parking payment machine to download the app as the notices suggest you should My advice - whatever you do avoid this fundamental mistake Pay by cash If you want to put the MiPermit app on your phone do it from the Appstore or Google play at home in your own time However not knowing that I was stepping into an Orwellian nightmare I scanned the QR code After a series of rapid screen changes which looking back might be designed to confuse people my phone shows a screen saying I could accept an offer to pay 0 01 now and a monthly service charge of 29 50 unless cancelled within a certain time Clearly this has nothing to do with car parking it is an advert for some weird and not-so-wonderful service that I neither wanted nor understood - something about a comedy club This amounts to a scam pure and simple Why did this happen Was the QR code a stuck-on piece of plastic with a scammer s QR code - various consumer bodies have warned about this Did I somehow download a false App produced by scammers from the scammers website I don t know The point is this somehow after scanning the QR code I got into a right mess and if it can happen to me it can happen to anyone I am not a na ve phone user and I don t see myself as gullible but in this situation time pressure guests waiting for me to get the parking sorted having a deadline for the show we were going to see etc I fell for some scam or other Things then got worse I eventually decided I d deal with the consequences of that mistake later and get the parking ticket of course I still thought I was on the genuine MiPermit site but by now my phone had moved on to enter registration number - which I did By now I had no idea what I was actually looking at After a lot of spinning circles the message came back car not found Sure enough whatever I was looking at then presented me with another offer like the previous one except this time it was charge of 0 01 now and then 49 50 a month unless cancelled I wonder how many people are taken in by this when trying to download a genuine app And the outcome I gave up and paid by cash I checked my bank card next day - nothing Thought I d got away with it The following day my bank sent me a message card payment stopped text Y if this was a charge made by you And sure enough it was the 29 50 charge mentioned in my first attempt to pay The bank clearly know this is a charge from scammers The solution that seemed best to me was to simply closed down that bank card and get a new one which is what I did If only I d paid in cash

Utterly Dreadful app

Utterly Dreadful app - kept refusing booking or payment as the red no return within 1 hour warning was constantly preventing payment Managed to pay the same amount required but for a different car park nearby via app after the event as had to rush to work or get in major trouble - but will presumably now receive endless threats of non-payment bailiff visits in the coming months

App was terrible

Went on a weekend away and their car park was the closest to the hotel Parked there for both days and tried to pay on the app the night before so that I wouldn t get a fine the next day On my last day got to the car only to find a fine from the council The app asked me to authorize the payment on my banking app which I did but the payment never went through which led to the fine If the app was easier to use then this would not have happened

Terrible app couldn t make payment

Terrible app couldn t make payment No NFC at machine what kind of smart parking app is that they just want you to pay the fines Disgraceful

Awful

Awful a stressful system endorsed but Chorley Council The app just doesn t work went to park on Asda car park and walk in

Why does the app only allow a minimum

Why does the app only allow a minimum of 4 hours parking I want to park for an hour This is just ripping off people who need to park by overselling them time

Horsham and MiPermit

Why did Horsham District Council ditch a perfectly acceptable system for this online nightmare I used to pay and get a paper ticket Simple Now they have swapped to the useless MiPermit and I find that the app which I must use to swap between cars doesn t allow renewal of annual permits Instead I have to log in via my PC my phone pushes me to the app then I find MiPermit requires a recent utility bill all of mine are online and my V5 which was not required to renew before 4 times as much hassle as before and pointless Even when I have found scanned and uploaded my V5 - I can immediately change the numberplate in the app to anything I wish Furthermore - HDC have proof of my residence via Council Tax and the Electoral register Multiply 30 minutes of frustration by - say - 20 000 residents with cars at least and you ve wasted the public 10 000 hours of unnecessary overhead Progress

If I could give 0 stars I would

If I could give 0 stars I would Absolutely awful app and awful customer service Do not use unless you want your money taken and time wasted