Mirabellashopping Reviews

DO NOT BUY HERE MISLEADING

DO NOT BUY HERE The website is very misleading The items i bought could not be returned however it did stated cleary on the website they apply a 100 guarentee service and 14 day return policy

Untrustworthy

Untrustworthy Store pretends to be located in the Netherlands but is not Package still hasn t arrived after four weeks and when I tried to contact customer support they got back to me after several days with a translated response saying they couldn t help me Apparently they could only cancel my order and refund me after I received the package and had sent it back to them once more though I seriously doubt the package will arrive at all at this point The email that the store sends you about writing a review has different links for the 1-3 star reviews that just take you to their contact page Only the picture of a 4 or 5 star review will take you to the actual Trust Pilot review page Furthermore on their Dutch website they pretend to have a very high trust pilot rating but this is not the case

Placed an order in January

Placed an order in January Said it will arrive in 7-12 business days It s now March 2 with no package no tracking details and no response from customer service

Horrible customer service Walk away

After patiently waiting 18 working days of the the stated average 8-12 working days ETA which really comes down to a full month the lack of any Tracking-intel which I specifically paid extra for I concluded the item is gone I informed Mirabella it s Dutch branche of the situation as well as my request to cancel the order due to not being able to provide the services promised Days later I received from the overseas branche office a dont worry Your parcel will arrive Due to Covid it just takes longer Bye - therewith fully ignoring my request Still no Tracking details No updates A second attempt prompted a You can only cancel if you received the item and send it back to us This blew my mind So I am screwed Shameless infuriating customer service Please people don t be like me and fall for the Oh it s local shop Only the local website registrered in your country The service the speed the actual office is not

Terrible CHEAP jewelry from a company

Terrible CHEAP jewelry from a company pretending they are based in the Netherlands when actually based in China Please noone buy from here and waste your money I spent around 25 on earings that are worth around 2 Look very shiny like they are made of plastic and spray painted metal

I don t get my order

I don t get my order I contacted customer service few times and the answer is always the same order is on his way but with track trace I can see that status from my order is even not change sinds order date I don t think so that I will get my order hope I can get my money back But they don t answer anymore DON T BUY ANYTHING FROM THIS SHOP

Total scam company with cheap chinese

Total scam company with cheap chinese products STAY AWAY

Do not order from here

I sadly didn t read the reviews before placing my order It s been 4 weeks since I ordered an item from this site the tracking number doesn t work and customer service sends automatic replies only Had I known the product would be sent from China I would never have ordered it The website is very misleading