Mirrorbingo Reviews

Poor bingo site

Great site and account verification done but now they have temporarily locked my account and so Iv emailed them but no reply and I m not happy as Iv pre bought tickets for the entire night and I want to withdraw my winnings PLEASE SORT THIS OUT MIRROR BINGO ASAPUsername dillonmissI already did send two emails marked very urgent but Iv had no reply and my account is still locked PLEASE PLEASE MIRROR BINGO SORT THIS ASAP My account is still temporarily locked MIRROR BINGO And no reply from my emails PLEASE PLEASE PLEASE SORT THIS ASAP Still no reply to my emails and my account is still temporarily locked for no reason MIRROR BINGO PLEASE SORT IT Come on MIRROR BINGO talk to me I m still locked out of my fully verified account This is not ok And now ignoring me and my emails Very disappointed with the totally zero response from MIRROR BINGO My account is still temporarily locked this is very poor and really not ok MIRROR BINGO my fully verified account is still locked since Friday and still no reply from my emails THIS IS ABSOLUTELY NOT OK SERIOUSLY PLEASE SORT IT

Are there people actually working there No customer service skills

MIRROR BINGO please sort this After temporarily locking my account Friday you thankfully unlocked it yesterday but after only a few hours you have temporarily locked my account yet again WHY This is not ok please please unlock my account I have emailed you also and yet again no reply PLEASE SORT THIS MIRROR BINGO Username is dillonmissI already did respond to there email on Friday and they unlocked my account but now it s locked again MIRROR BINGO my account is still locked I already responded to the email on Friday PLEASE SORT THISNO they have not emailed me I got an email Friday which I replied to from support jumpman they then kindly unlocked my account only to lock it again few hours later The only other email I received was from MIRROR bingo saying I need to verify my account BUT my account is fully verified and Iv sent them a screenshot of this all green ticks on my verification account So I honestly don t know what else to do this is extremely stressfulOK MIRROR BINGO Iv now sent all new documents to verify my already fully verified account by email as you asked me to so please please unlock my account Account still locked

Saying I ve self excluded when I have not Now Account blocked for no reason Trying to

Really enjoyed playing games how ever verifying the account proving difficult I have been emailing support and they have requested I send all kinds of documents which I have and they have confirmed they have received them and will look into verifying my account That was 5 days ago I have not received 1 email from them since an I am sat in limbo now with a balance to withdraw its taking far too long this processUpdate username is Lloydy440

Fun site

I play on other sites and have had no issues withdrawing winnings but I won on here and it will not let me withdraw my money and won t let me deposit because my real balance is at the maximum I was expecting better things from mirror I ve sent all id but had no response from them so feel like it s a con as I put a lot on to win and they were happy to take my money but not to pay out on winnings

Mirror Bingo

I have been trying to withdraw my winnings and have been told that my id that I have sent was unverified even though I have sent copies of my card to them numerous times I have e been emailing and emailing them since Friday and have had no responses at all It s become very very upsetting and stressful and I am at a loss as to what to do to get the money I won out Its funny as I had to wins that day and I was paid 1 but not the other There is no contact number so you can t actually speak to someone and they don t seem to reply to you when you so I really don t know what to do I wouldn t recommend using them as they are shocking at customer service I am on a couple of other sites and have never had any trouble at all with them it s a disgrace really as they are part of The Mirror who are a big name so I m really shocked by all this I m now 4 days into trying to be acknowledged and will keep you updated if I get an answer Hi Mirror Bingo My username is Gemhas79Hi Mirror Bingo I ve had an email today saying that my 20 withdrawal has been processed but I knew about that on Friday I still have heard nothing about my 609 that I am also waiting for I was told that my id couldn t be verified but what I don t get is I had 2 wins on Friday which I tried to withdraw I sent you a picture of my card as id which was required and 1 was verified and the larger amount was not Please explain to me why that is as I sent you exactly the same picture for both withdrawals I can t get my head around it and I feel like I m banging my head against a brick wall Please please could you reply to me as I m extremely upset and angry by all of this and am literally at the end of my tether Thanks GemOk thank you hopefully someone will These are my ticket numbers just so you can see the emails I have been sending so that you can understand how much of a nightmare I m having 1128353 1125985 1125562 I m keeping everything crossed thanks for the reply whoever you are GemOk I was told on here for everyone to see that support are going to contact me via email and it s now 18 20p m and I ve had nothing so far so again I m sat around waiting for The Mirror Bingo to decide if they are going to even bother having the decency to email me about the massive issue that everyone seems to be having by the looks of it Another day waiting how many more am I going to have to wait Hmmm think I need to look into the gambling ombudsman and any other legal roads that I can see me having to go down Shocking absolutely shocking I seriously have no words Update no2 it s now 20 20p m and surprise surprise no email nadda nothing not even 1 measly letter I mean literally how hard is it to keep your word and do what you say you re going to do If I worked for The Mirror Bingo I d be ashamed and embarrassed that I m even associated with them I mean how bad do you have to be to score 1 1 2 out of 5 and I m sure the half point is sympathy there s bad then there s The Mirror Bingo I ve been on the gambling commissions website and looked into my rights so I have a bit of an idea as to where I need to go to pursue this Let s see what happy pearls of joy wisdom I m gonna get tomorrow shall we it s exhausting I know that much Woo hoo I ve been paid my winnings thanks The Mirror Bingo for finally getting it right now you just need to roll our what you did for me for everyone and I m pretty sure you ll see a lift in your reviews The fact that you re having to use Trust pilot to rectify your issues is not a good business philosophy If you dealt with things straight away and taught your teams how to deal with the issues you have things would change dramatically Just a thought but like I said thanks again for the help in getting everything sorted I really do appreciate it x I ve bumped my score up a lil because of it x

lost a lot of money

Ok to play on and deposit money but when it comes to withdrawal they are an absolute nightmare with accepting ID

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The site is really well laid out and easy to understand and the site is really quick and the games are fantastic The promos are brilliant too which are regularly offered Thanks very much But I ve also had problems recently about ID etc Nothing seemed to be enough to pass verification but eventually I did and have withdrawn at least 3 times since and now I m being told I can t withdraw as they are reviewing my account whatever that means and it says to contact them but there is no live chat I can find and getting a reply to emails takes days if at all so I ve got money in my account now that it seems impossible to withdraw at the moment My experience is fast becoming a bad one I m Afraid as my Mum who has an account too is having the same kind of problems It s really frustrating Its money that is rightly mine that I can t withdraw I ve withdrawn loads of times without any problems

Avoid

Be careful As others have stated they make it impossible to withdraw I was determined I was having my money jumped through the 500 hoops and constant declining of my proof of address ect I did manage to withdraw Alls well I thought 2 months later I played again and won Went to withdraw and they needed all the proof again I submitted and it was declined Resubmitted and declined the same evidence that was accepted previously after doing the merry dance of re submitting in the end I gave up and just left the 100 in my account My advice is choose a different site they don t want you to withdraw