Wall mirrors - online store - Mirrormatic co uk
Based on authentic user experiences
Guest
6734 reviews
N/A
4 months ago
Do not purchase from this site
Do not purchase from this site Despite having a co uk web address a UK phone number and being claimed to be run by Printalytic Limited 7 Bell Yard London WC2A 2JR the mirrors are sent from Poland and so you will have to pay a large import tax on top of the purchase price When we contacted them to ask why we were not informed of this tax at the point of purchase we were told that we should have known This is an absolute scam I am not sure how we could have guessed that the mirror would come from a different country given the website did all it could to make you believe that you were dealing with an English company We asked for a copy of their terms and conditions and they failed to provide them Also the mirror s border was much duller than in the pictures Terrible customer service and poor products Avoid purchasing from this company at all costs
JOHN
6734 reviews
N/A
4 months ago
DO NOT BUY FROM THIS COMPANY
I have not received the mirror yet 2 weeks later Their customer service is dreadful They don t reply to emails My parcel is apparently stuck in customs despite me thinking I was dealing with a UK company They will not guarantee I won t have to pay customs duty and say it is in their delivery section on website that mirror us coming from Poland I cannot speak to anybody in authority DO NOT DEAL WITH THIS COMPANY THEY ARE AWFUL
Karen
6734 reviews
N/A
4 months ago
Do not buy from this company
Do not buy from this company Mirror is much duller than the advertised one Also you have to pay import duty of 45 for the UK on top of what you have paid Mirrormatic At point of purchase they do not tell you that the item is shipped from Poland and 10 days later you receive a bill to pay the import fee
Emily Pilcher
6734 reviews
N/A
4 months ago
Wish I had googled this company before
Wish I had googled this company before buying a mirror from them Completely agree with the reviews below - I ordered the mirror which came much duller than specified on the site and just clearly awful quality with no attention to detail They then 10 days later hit me with a duty charge of 40 with no one responding on their customer service line or live chat Unbelievably frustrating Do not make the same mistake I did and DO NOT BUY FROM THIS COMPANY
Shan
6734 reviews
N/A
4 months ago
same experience
same experience Big regret from buying this company as 30 tax came after 10 days which they didn t mention on their website Dont buy from them
Amanda
6734 reviews
N/A
4 months ago
Scam
Scam website Unable to contact Send poor quality cheap product and will not respond to messages Phone number does not connect Avoid
Amanda
6734 reviews
N/A
4 months ago
Terrible experience- do not shop here
Terrible experience- do not shop here I had a problem but was told I had to return the item to Poland at a cost of 70 of the value of the item
Kamil Lampa
6734 reviews
N/A
4 months ago
Shipped form outside UK Expect extra 20 custom duty
When purchasing product there was no information that it is shipped from outside of UK After delivery I received an extra tax of 20 on top of selling price that I had to pay because it was shipped from Outside UK The website domain and email address is UK UK Phone number seems to be not in use as no one pick up the phone After many phone calls to their customer service based in Poland they refused to cover any cost and said that the extra cost was stated in their terms and conditions It should be stated when paying for the product
Paulino
6734 reviews
N/A
4 months ago
Gorgeous mirror
Well what can I say I ordered this mirror then looked at the reviews and was so worried as the reviews were not very good but I received the mirror very quickly and I love the mirror I will definitely order again thank you Mirrormatic