Misakicon Reviews

Please do NOT WASTE your money on these

Please do NOT WASTE your money on these guys This is clearly some sort of con They advertise 28 days or less to ship your contact lenses and what follows is a back and forth of emails I paid for premium delivery which should be 28 days or less its been more than two months I cancelled my order and demanded a refund and they refused to give me my refund stating that the lenses are already enroute to their facility which doesn t exist

Don t use this bs company They are scammers

I honestly should ve went on here before I ordered through them They are extremely inhuman and have zero empathy Ordered colored toric lenses in SEPTEMBER 2022 and still haven t received them I had to reach out to them in October to find out what s going on only to be met with extreme rudeness After a long email chain of back and forth with them convincing me to compensate me with another color for free big mistake should ve just let them pay me back I got mail that I was gonna receive the packages with original AND compensation lenses in the beginning of February IF I PAID COSTUMER DECLARATION FIRST So I did No surprise that the package didn t contain my original order but only the compensated lenses that I m pretty sure are just regular colored lenses without any adjustment cause I can t see sh in them I ask them where my original lenses are and wo and behold they fkn lost them and are now refusing to pay me back and just want to send another pair and let me pay another costumer declaration Don t use this sh ass company just spend your money on something useful in a real store Would give zero stars if possible

This is a scam

This is a scamI have an email thread going back for three months They kept replying with emails that were vague and not specific on the date I am expected Then I caught them out when they replied with an exact word for word copy of an email they wrote me four cycles back it reads -We sincerely apologize for the inconvenience this delay may have caused Rest assured we ve already reached out to our manufacturing team to expedite the process for you Unfortunately due to the upcoming holidays we ve experienced an increase in orders which has impacted our usual production times However we re doing everything we can to ensure your order is prioritized and processed as quickly as possible Thank you so much for your understanding and patience during this time -I have since raised a dispute with my bank on the transaction and I hope to get my money bank This is so bad that they are preying on individuals that need their contacts in a timely manner I hope the authorities will do something about this site

They place you on a subscription charge

They place you on a subscription charge you and don t send out orders They have horrible customer service Do not buy and do not subscribe

Total scam they take money and don t send the orders

I ordered lenses from Misaki on September 1st and started a subscription More than 3 months have passed at this point and I still haven t received anything from them They promise the order to be delivered within 28 to 35 business days but that deadline passed on October 18th They told me that they finally shipped my order on November 19th one month after I should have received it It s December 4th today the 69th business day since the first order but the tracking page still says Shipment Information Received meaning the actual package wasn t even picked up from Misaki the tracking number is not real 17track can t find it and Misaki website says We couldn t find your order The support can t explain anything so I m pretty sure now that I ve been scammed

1st order was okay this time it s a scam

I actually have gotten lenses from them before but that took 2 months This is my second time ordering and it s following what everyone else is saying I don t know what happened but it s definitely giving more scam vibes now as they re not telling me when to expect my order it keeps being delayed due to unforeseen events and just apologizing with no actions or follow through I ordered in October

They REFUSE to give their customers a

They REFUSE to give their customers a refund when they do not manage their inventory and will do everything in their power to hold on to every penny Will never buy from this company again

SCAM

I ordered toric contact lenses on the 23 Sep 24 Todate I have not received them I paid for package protection and they will not give me a refund So why pay for package protection They say once they hand over the parcel for delivery it s no longer their liability The company is just a SCAM

The only thing I got from them are spam

The only thing I got from them are spam mails And after I wanted to cancel my subscription the only way to do so if via mail I think that s very sus I ordered my lenses on 16th of January but I only got ONE email about my track and trace and when I fill in my order no It can never find my order When I try to email sales I got man s plained that the lenses takes 21-28 to make Okay but then why send me an email that I could use track and trace Also the 21-28 days were long overdue Luckily for me I paid through PayPal and just opened a dispute and got refunded by PayPal