Quinn
N/A
Very quick and responsive on the live
Very quick and responsive on the live chat so much better speaking to a real person rather than a robot the person I spoke to was very helpful and sorted my issue sufficiently
Based on authentic user experiences
Based on authentic user experiences
Quinn
N/A
Very quick and responsive on the live
Very quick and responsive on the live chat so much better speaking to a real person rather than a robot the person I spoke to was very helpful and sorted my issue sufficiently
Missguided.co.uk is a leading online fashion retailer based in the United Kingdom, renowned for its trend-driven, affordable, and bold clothing and accessories. The brand has carved a significant niche in the fast-fashion market by targeting a young, confident, and style-conscious audience. Its core philosophy revolves around empowering individuals to express their unique personalities through fashion, offering a vast and frequently updated collection that captures the latest catwalk and street-style trends.
The website showcases an extensive product catalogue designed to cater to every aspect of a modern wardrobe. Key categories include:
Missguided's identity is built on being playful, rebellious, and unapologetically feminine. Its marketing and website imagery often feature vibrant colors, bold patterns, and styles that encourage self-expression and confidence.
The Missguided website is designed for a seamless and engaging shopping experience. It features a clean, visually-driven layout with high-quality imagery and easy navigation. Key functionalities enhance user convenience:
Missguided operates on a direct-to-consumer e-commerce model, which helps maintain competitive pricing. The brand supports its customers with several key services:
Positioned firmly within the competitive fast-fashion sector, Missguided.co.uk stands out through its distinctive brand voice, rapid trend adaptation, and focus on daring, youthful style. It successfully translates high-fashion influences into accessible pieces, making it a go-to destination for shoppers seeking to refresh their wardrobe with the latest looks without a hefty price tag. The website serves as the central hub for this experience, effectively blending e-commerce functionality with aspirational fashion content to engage its community of "Missguided" individuals.
Samantha Henderson
N/A
Kumisha was great
Kumisha was great Returned some items a few weeks ago but didnt receive refund or indication they had been received She advised she has received and will refund as soon as possible
Pereese Glover
N/A
I contacted Missguided chat about a
I contacted Missguided chat about a missing parcel Pearl was my adviser and she assisted me so well Her responses were quick and thorough and I was happy with the outcome Thanks Pearl
Casey
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Amazing didn t get a confirmation email
Amazing didn t get a confirmation email but clothes fit amazing quality and even though ordered after 11pm still came next day so happy amazing so happy with the clothes couldnt recommend more
Shawna Hope
N/A
Very helpful online chat
Mandisa was very helpful when I used the online chat The quickest help I ve ever received online Literally less than 5 minutes to figure out the problem and refund me straight away
Horvath Nikoletta
N/A
Excellent costumer service
I made mistake with my adresses and had problem with the discount code The costumer service handled my problem immediatly they are really nice and helpful One of the best experience
Colleen
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Great customer service
I was awaiting a refund on items I returned livechat was such a fast and efficient way of talking to someone right away I got a great response and great help from Mandisa Thank you
Megan Cronly
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The most perfect help
I had such a lovely experience today with Ayanda So reassuring I have been left very happy after our engagement and my query was sorted very quickly and efficiently So stress free Highly recommend
Melanie D
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Great Service
My 45 discount code wasn t working so I reached out to live Chat and Sebenzile was great They told me they d refund me the 45 and made sure to communicate it great Thank you Sebenzile
Victoria Langley
N/A
Always have a great experience with
Always have a great experience with Missguided Had loved shopping with them since I was a teen and continue to now Customer service has always been helpful Product quality has never let me down