Missingx Reviews

Left an item on a plane at Heathrow

Left an item on a plane at Heathrow following a BA flight a kindle in a purple leather case Realised immediately so went to BA lost property Given guidelines to follow to track my item Identified item the next day claimed item reference number given will be returned once ownership verified allow 48 hours Well eleven days have now passed I have tried contacting Missingx and BA multiple times in various ways Impossible to connect or deal with they just do not respond Phone lines are unmanned claiming staff shortages I agree with other reviewers that it is a complete waste of time and a non existent service whatever you have left or lost write it off

This company is a con

This company is a con LHR should be ashamed

Useless

This method of finding a lost item is useless It never matches a search You can write whatever you want in the serach box and never reveals a positive search Fraud

Remember human contact

Remember human contact remember speaking to someone and claiming a lost item If you ever lose anything ever again and you are directed to MissingX sigh and consider the item gone forever This facility is a joke utter waste of time and 100 proof the world has gone mad

MissingX claim they are a software

MissingX claim they are a software solution provider but fail to provide either software or solutions

What a complete Joke of a company

What a complete Joke of a company Lost my wallet on the train and found a matching wallet on the same service DISGUSTING that so called reputable companies use this Pathetic

Great website inefficient people

I lost a phone in Oslo Airport and thankfully it was found No one contacted me to tell me it was found I just had to keep calling day after day Not even an email advising me Then when they confirmed it was my phone after 1 week no further communication at all from them I called agin and they said they were busy It seems that the website is good but the people are quite inefficient and disorganised

i lost a hat box with a hat inside on

i lost a hat box with a hat inside on sunday i called within the hour was told to go on missingx com which i did right away no response at all even when calling transpennine express who told me they will contact you but check the website for updates its no wonder this site has such low rating

Frustrating does not do it justice

Would be great if it worked When rail companies handled their own lost property offices finding out whether anyone had handed in your keys that you thought you had lost on your daily commute allowed you to either retrieve them that day or the next giving you the security of knowing where they are and access to your house and or car Now with missing X you are left in limbo for a few weeks not knowing whether to change the lock on your house or whether to spend a few hundred pounds on a new car key This is a ridiculous system for commuter trains completely inappropriate Please ditch MissingX and give us a phone number This is too slow and without any communication Reading through the reviews below MissingX s reply to virtually all they reply to start MissingX is a software provider I DON T CARE You have written software to abstract the lost property departments from those that have lot their property removing any communication between the two parties and severely hindering and frustrating the public Great you make money but you don t help anyone very similar to arms traders saying they don t kill anyone