Mix Reviews

I ordered a daybed for 510 and upon

I ordered a daybed for 510 and upon arrival there is only 4 boxes not 5 There is no canopy Some of the connecting parts are bent too I have rung mix and there s only an answer machine which states that they will reply within 3 days I m so upset that there is no one available to help deal with this Not sure what I m going to do with a partial daybed with no screws I DONT recommend BUYING from MIX

Order a coal bunker

Order a coal bunker Stillborn received it Call customer services no reply Emailed no reply Don t use them I will be claiming Money back through credit card company Again don t use

i ordered a 3 in 1 punch bag and when

i ordered a 3 in 1 punch bag and when it arrived the baseplate was missing tried contacting them via webchat and said it was down and would take 3 working days to reply tried calling and got the same answer then filled out an online form and got told 5 working days for a response avoid this company

Do not buy from this company

Do not buy from this company We ordered a sun lounger for 129 99 for our grandfather One month later it completely broke They wouldn t offer us another lounger in replacement wanted us to send it back broke in order to have a full refund knowing full well this wouldn t be possible as who has packaging for a very large item a month after it s been delivered they said this just to be awkward They offered me 55 refund which wasn t even 50 of the price Disgusting service Do not buy

Avoid using this company as my item got

Avoid using this company as my item got damaged during transit was sent back by Yodel that Mix received it back on the tracking So I tried contacting them about it to get no response through filling in their form on their website twice calling 3 times to then get the same automated response that they aren t in Everytime It looks like they send the item out as obviously I wouldn t of had a tracking no but when there s a problem they just don t want to rectify anything So really avoid using company

AVOID AVOID AVOID

AVOID No live chat Can not reach by phone and no response to emails after 10 days At this point I out of pocket close to 200 and the banking is trying to claw the money back All the markings of a scam site or just plain incompetent Chalking this up to experience

Pet bird play stand

I have received my order of bird play stand but need to return as not suitable for the size of bird I mistakenly thought the photo depicted a small bird Trying to return is very confusing as company name on parcel is not recognised by the delivery courier or Royal Mail Requests for return label not successful and it s at customer cost Customer service of offer of 5 to keep no point if not suitable

Delivery date is a con

As per all the other reviews avoid this company My package still hasn t been delivered 16 days on-going The tracking information doesn t work so I can t even locate the item Customer service emailed their phones don t work they avoid calls - I wonder why to advise that the delivery company are experiencing issues with the tracking information and that due to high demand they won t deliver within the agreed time I purchased a 20kg item and no-one knows where it is or whether it will be delivered I was promised compensation but this has now fallen on deaf ears I am requesting a refund as I want to stay well clear of this company but my refund may end up with my package - untraceable Trading standards are going to have a field day with this company