Mmcbikes Reviews

Illegal activity

Jesus where to start Well I purchased a Ducati Biposto 996 was told when picking it up after giving over a month to make sure the bike was in good condition post sale that the bike was In such good condition we could have charged a few more grand After much of the My manager doesn t really want this sale to go through etc etc Well needless to say the bike had a failure under warranty and sat for two weeks before being called to be told We don t know what s wrong with it I don t want to fix it and your only option is a refund well Mike a little pig faced Caring Understanding Nineties Type repeatedly lied about consumer rights act 2015 and the remedies available to the consumer Misleading a customer about their consumer rights isn t lawful Michael that s when I got mad and yelled about why aren t you sticking to the contract between us well I got rather mad at that point Best part and this is the absolute best part according to Mike the manager GDPR doesn t allow for persons to request their own phone call recordings They listed the advert incorrectly and didn t want to adhere to a binding contract and after explaining I might lose my temper at him when he s being unlawful attributable to a behaviour stemming from a protected characteristic over the phone In the end his refusal to adhere to GDPR is his pathetic attempt to avoid the verbal agreement between himself and myself to either provide me with my right to a partial refund So his basis for complete violation of Section 19 Consumer Rights Act 2015 is his years in the business and none actually studying law His response to a lawful GDPR request was No you can t have that that law doesn t let you have that AND when he purposely lowballed the trade in figure a figure which was then halved I chose to accept it knowing he was being awkward at which point his warped little brain seems to think it s acceptable to refuse someone service based on shouting which again is encompassed under Equality Act 2010 due to an adrenal dysregulation symptomatic of a complex epilepsy of which had been explained to him previously and he said was understandable and don t worry about it I told him I want to drill through your kneecaps a hyperbolic expression intended to express the strength with which the feeling was felt that I wanted him to adhere to the legally binding contract a contract he fraudulently and unlawfully broke I explained to him the premise of hyperbole but unfortunately I d imagine it was met with a blank open mouthed stare I do have to say if he thought the concept of an s18 GBH charge was a serious comment he should have hung up and called the police immediately So my experience so far which I think quite frankly will pay for my next bike alone has been A negligently checked motorcycle which had broken down twice once due to crumbling spark plugs which left me at the mercy of traffic when it died mid live lane the second a failure to prevent excess pressure building in the front cylinder Cause unknown refusal to carry out work under warranty Complete refusal to carry out any investigative work on the basis it would cost them money When agreeing to a conditional refund lied to about it Refused service for being an unhappy disabled customer attempting to express themselves in the only manner available to them The things their sales person told me such as My manager really didn t want to sell this bike if there is anything wrong bring it back right away and we ll fix it If the reason is It s going to cost us money is the reason you violated consumer rights and my civil rights in such a manner you really did make a mistake How stupid are you Michael As a Private Limited Company you literally just violated Human Rights Not typically an issue for a private limited company but the courts HAVE to consider it in a case and your breach of contract have opened the door for that and Civil Rights the first of which you re directly immune from in a suit the second however opens the challenge to the courts which must also respect the aforementioned aspect of rights and well there s a couple of those broken too So Trading Standards Information Commissioner and SCC are in order Shame really Mike was talking about his fentanyl addiction too hope he doesn t have a little dosage accident

Disgusted and never wanting to deal with them again

Really disappointed since my first encounter with the staff I went with my friends to look at motorbikes in order to know my future potential bike and ended up going downstairs to the used bikes I was really excited and wanted to sit on potential future bikes to get an idea of what I would like later on in the future A member of staff came downstairs and said are you gonna sit on all the bikes We have to clean them you know Really disgusted with the treatment then they expect me to buy from them I ended up buying a bike from them even though I did not want to deal with them from my first encounter and had issues from there onwards I call for parts for the motorbike and every time a member of staff transferred me through parts they did not answer called 3 consecutive days and the guy said they transfer me through and no one picks up My name and number was taken twice I finally say the parts I need and they were supposed to call me back in regards to prices and receiving the parts Now it s June 2022 and I am still waiting for a call for the parts I requested in October 2020 I could tell the staff did not like me and whether there s discrimination for gender or nationality or both I don t know but everyone else that has visited your store had a great experience and were surprised of the service I received Some people even bought multiple bikes from your store and had no issues Yet when I call I can tell from the tone of voice and literally the treatment in person and my details being taken twice whilst the call did not go through the sales parts and taken one more time after specifying the parts needed I am really disappointed disgusted angry that I even bought the bike from you and would never buy a bike from you ever again even if you give me a motorbike for free I don t want to see you hear from you or have anything to do with you so you understand the level you get a valuable customer to hate you because you just don t care If I need to buy anything or see any motorbikes I will travel even to another country just so I don t deal with you I hope others don t need to go through what I had to go through

Totally dishonest salesman

Really disappointed with the service I received after buying a 16k secondhand bike At first I thought my problems were because they d recently opened after Covid and getting settled back into work mode couldn t and wouldn t give me a date for when the 137mile used bike would be mine failed to email details over forgot gave me a price for a tracker failed to tell me it didn t include vat and then I had the bike picked up as it was 120 miles away well they sent the bike without its passenger seat unit but sent the spare standard exhaust I queried the missing seat and they said that it doesn t come with a passenger seat I was assured from other owners that the bike comes with a passenger seat so I contacted them again and asked if they could contact the previous owner just incase they hadn t givenIt to the shop yes the salesman said he was happy to call the owner but again I heard nothing and found out to buy a new seat would cost 260 00 so I emailed again to tell the salesman the cost implication and a few days later I received an email tell me that it didn t come in with a passenger seat wasn t advertised with a passenger seat so I wouldn t be getting it The following day I rode over to Millenium Motorcycles at St Helens Liverpool and bumped into the previous owner who assured me he had given the shop the seat and they were fully aware that they had it I found a very helpful young man called Lewis in the after sales service explained the situation and he found and fitted the seat just to make sure At 260 00 I suppose it would have made a nice Christmas drink on eBay for the Sales man who lied and lied again So do not trust these salesmen at Millenium they have no interest in the customer or the bikes Be careful

Never buy off these again very

Never buy off these again very disappointed

H2 Ninja

Bought a H2 ninja had mot and was test riden was told all good to go went to pick bike up in next morning and engine was hot I asked why it s hot to the BS salesman who is utterly unprofessional by the way said it s what we do take it out for a ride before we sell check leaks oil etc I said why when it was out late yesterday after passing mot I said it s a white tiled floor you would see any drips after it standing all night This was obviously total BS as Gary Davies told me the real reason after coming from his office was because wasnt running right when they started it that morning Totally blatant lies by Chris n had no idea about the issue as Gary had only just informed him and me it was miss firing so usual just BS Only through the sheer professionalism of Gary s I spent 20k on this bike he is a true asset too millennium if it was down to Chris the clown I would have walked away absolutely No peoples skills typical used car sales man Plus total liar He even promised he would ring day before n let me know when pick bike up and pay but as usual nothing Since this awful experience my friend went in looking at the supercharged kawasakis and mentioned to the salesperson who was unfortunately chris asked about the engine etc n said his friend had just bought one from them Here which Chris called me a unsavoury names very professional indeed I must say Liars hate being caught out Ime taking this further now after hearing this info of my mate please avoid this company unless you are dealing with Gary Davies or Tony melia at all costs

Good Bike Dreadful Service

I have just bought a machine from Millenium which was a catalogue of errors unfortunately Shambles 1 I bought the bike remotely as in over the web for delivery in the UK 2 I agreed payment terms amount and method over the phone and paid a 500 deposit Then when attempting to pay the full balance a week later was informed they did not accept the payment method we had agreed a week earlier I spend a few days moving money around to correct 2 The sales person who assured me that they would be my main point of contact throughout the sale left Millenium Although being told this was a planned exit there was no apparent hand over of my case no one knew what was happening with my bike and I had to chase over a few days to confirm a they had received all my money and b confirmation of delivery 3 Delivery day happened - the bike is excellent condition as advertised but they forgot the Kawasaki panniers4 I received a same day phone call to assure me this would be rectified promptly Fair enough 5 With no resolution I call them a week later to see where the panniers are As I m sure you can understand we need to have the right boxes to put them in Told it would be another week It would be fine except I was speifically assured it would be a priority for them to resolve 6 About 4-5 days later the panniers arrive but the ignition key does not unlock them The only way this could be the case is if they have sent the wrong panniers 7 To rectify I had to post my second bike key back to Millenium so they can identify the correct panniers and rearrange delivery collection 8 Overall - Delivery complete about a month late overall and I ve dealt with about seven individuals to get it sorted I m not angry I m just disappointed

Lemon KTM 1290 SAS

Bought KTM 1290 SAS - 2018 in Millennium motorcycles St Helens near Manchester at beginning of February 2024 Issues I had since then Leaking both forksDead batteryValve clearances out of spec despite Millennium motorcycles claiming the service has been done Electrical faults - specifics of the bike - now I know what to do to not to have themCrankshaft position sensor failedAir temperature sensor failedRear tyre worn after 500miles - Millennium motorcycles claiming rear was fine so they only swapped frontRear sprocket and chain worn so bad that I had to replace it after 500miles tooClutch finished after less than 4k milesBrake fluid dark despite service All of this in 4 months since bike purchase So far done Major service including valve clearances Oil coolant oil filter brake fluid brake pads rear valves air filter spark plugs Forks oil and seals and bushesCrankshaft position sensor replacedAir temperature sensor replacedRear tyre replacedChain and sprockets replacedClutch replacedCracked fairing replacedUnfortunately I have to consider I was sold a lemon I cannot name it differently Only now after spending about 2500 extra bought the bike for 8K I can say the bike is in top shape and behaves as expected Avoid at all cost

Hi been sorted with a bike I bought so

Hi been sorted with a bike I bought so cheers all good now

great service from marc did everything

great service from marc did everything over the phone kept me informed and helped when ever i needed it loving my new bike thanks for all your help Carl