


Based on authentic user experiences
Gavin Lindsay
6727 reviews
N/A
5 months ago
Never Ever
Never Ever Bought a refurbished phone from them back in July No receipt was sent to my email No confirmation was sent But nevertheless I received the phone in a couple of working days Over 2 months the phone degraded to the point where the Mic no longer worked for phone calls the phone would turn off and almost became unresponsive Upon contacting the company via email they didn t reply We spent the next THREE MONTHS fighting them for our money back using PayPal claims as I bought the phone using PayPal We had to ask PayPal for our own evidence of the purchase as MobileStation would not give it They re also not english speakers and are incredibly hard to understand We found this out after PayPal contacted them about our dispute with them These guys are so unprofessional they should be blacklisted from ever owning a company
Terreance Matthews
6727 reviews
N/A
5 months ago
AVOID
AVOID-Dishonest will sell you a refurbished phone as new-Will not honour warranty - 9 months in my device broke I had to pay them 55 bond they kept the phone and 6 weeks later told me that it can t be resolved I had to take them to the disputes tribunal-Avoiding GST and Income taxes Future Technology Ltd yet sending invoices under The Will Development HK Ltd HK Company Through an investigator working with IRD I can confirm that they are in the process of being investigated by IRD on tax evasion
Lavender Liu
6727 reviews
N/A
5 months ago
Avoid these dodgy people at all costs
Avoid these dodgy people at all costs They are involved in systematic credit card fraud Their items are refurbished listed as new No warranty or care They will not give their GST number or a GST invoice
Michael Sosinko
6727 reviews
N/A
5 months ago
Worst ever people to deal with
Worst ever people to deal with Bought a new Z3 Flip well we thought it was new Bought in May 2022 very little use Screen cracked under the cover then the screen delaminated at the hinge The phone will not turn off and unable to use it as it won t ring Mobile station says it is my wifes fault they want 1100 to repair phone cost 1199 so go figure explained phone had very little use and def no damage but they were not interested When asking about the warranty for a Samsung phone they claim because it is a parallel import there is no warranty Dodgy as do not deal with these frauds save your hard earned money and buy froma reputible dealer otherwise it will end in tears
Sharon B
6727 reviews
N/A
5 months ago
Misleading prices rude customer service
Will never support them again The app advertised 95 for 3 06 that same afternoon then they had 3 16 I asked why they said it hadn t been updated That s misleading and misinformation I continued to purchase 50 then the lady put my petrol on the wrong pump I realized after my pump stopped at 7 30 went back in and asked why my pump didn t fill my car to the right amount She deducted was I had put in must have been left from the last car filled and put 42 70 on the pump to fill She had shocking customer service rude and will never go back Mobile Walton st advertising misleading prices
John Browning
6727 reviews
N/A
5 months ago
Ridiculous aftersales service
Spent a significant amount of time specifying and made a 2hour trip to auckland for a security camera system got good service technician guided me through the selection process and was very helpful however when the significant 2800 purchase arrived there was an issue the main NVR was not as specified it was not rack mountable constant emails with the sub text of tough titty our part number is what you got they were not the cheapest and we selected them becasue they could provide the correct product and their initial support was good email communication is poor no name or position you could be emailing the floor sweeper rather than a manager or any one with any customer facing skills who can resolve their issue Be very careful go to store see the product inspect it before leaving I will buy elsewhere for any future products
JOHN Dickens
6727 reviews
N/A
5 months ago
Some of the subcontractors that Mobil stations use are dishonest
Monitor and review performance of subcontractors and their staff
Andy Hopcroft
6727 reviews
N/A
5 months ago
New Nikon lens
I ordered a Nikon lens that is discontinued and I have just picked it up from their Penrose shop First class service I m a very happy camper No complaints at all Andy
Christina Dawson
6727 reviews
N/A
5 months ago
Excellent service and prompt delivery
Excellent service and prompt delivery Ignore the reviews that talk about petrol I think some people are confused I m talking about the tech store based in Auckland I paid a fantastic price for some new Samsung Earbuds and they arrived perfectly packaged in original sealed Samsung packaging and very quickly within 2 days down to the deep south Very pleased I wonder if this business has new ownership Mar 2024 as some of the older reviews from 2017 2018 mention some dodgy dealings I got a GST receipt for my order which is at odds with one of the comments I ve seen
customer
6727 reviews
N/A
5 months ago
I bought a Samsung A34 for 450
I bought a Samsung A34 for 450 saving approx 200 My order arrived within 24hrs to say I was impressed is an understatement