Mobilityhq Reviews

Easy to use

I fond the Trust Pilot relavely easy to use I have a bit of trouble putting my feet in the pedal stirups

Seat walker

Seat walker folds very easy to go in the boot of the carDid not use delivery to dear picked it up myself

I purchased a care bed and a companion bed

I purchased a care bed and a companion bed with mattresses in July 2020 It is for my husband who has Alzheimers and who will not cooperate with me when I try to get him up dress him shower etc On the very positive side - I would not be able to care for my husband without it It sits him up raises and lowers him etc so that I am able to care for him alone most times It is an excellent and much appreciated help in that way However on the negative side - I noticed some time ago that he always lay on the edge of the bed and I wondered why until I lay on it myself and realised that the right side was softer I think because of the mechanical lifters etc under the bed Then he started slipping gently falling out of bed So I turned the beds around so that my companion bed is against the right side instead of the left and now he still lies on that edge of the bed but my bed beside him keeps him from falling out I rang Moblility HQ at the time and was told they have had no one else say that I suggested that probably most carers do not lie on the bed themselves so do not realise However they said someone would ring me from elswhere perhaps the manufacturer I m not sure about it but no one ever did As I live 600km from Brisbane returning the bed is out of the question anyway Also I ordered a king single care bed and 2 king single mattresses not realising the companion bed is a normal single So I sleep on a regular sized companion bed with a king size mattress on it I also did not realise the companion bed s skirting needed to be separately ordered as the picture shows it on the bed so mine does not have any I know that was my fault but I feel that the lady I ordered from should have pointed this out to me

Aspire Walker

I purchased an Aspire Walker while I love the walker I did email the person I brought the walker through to say there was some damage The damage was small but deep scuff marks into the paint work I suggest it was possibly done in transit NO one replied disappointing when I still about 20K to spend there or else where I love good service to the end

Grabbers

I purchased 5 of these to use around the house Great price and most useful aid

Overall very pleased with the walker

Overall very pleased with the walker but would have liked to have been able to try it before buying Went on height measurement and bought medium but would have been better with small When using padded seat the medium becomes too high and if you use the wooden seat it puts your legs in the right position but you tend to slip off it The ordering delivery and quality of the product for price was all excellent size is my only complaint so perhaps some more measurements and extra details and pictures of the accessories could be added to the website Thank You

I dealt with Lachlan who was fantastic

I dealt with Lachlan who was fantastic you could not fault his customer service and quick resolution of an order error caused by myself I was disappointed with the collection process Even though I had received a message to advise my goods were ready for collection it appears that that was not the case It wasn t the end of the world but hence only 4 star rating Lachlan thank you for your assistance

I ordered the walker online during the

I ordered the walker online during the Christmas break and on the first day back to work I had a return phone call to arrange delivery I am very pleased with both the product and the service Thank you Pauline