Mobilityscootersdirect Reviews

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Caveat Emptor

Let the buyer beware

I would advise you not to do business

I would advise you not to do business with this company Carlos will promises you anything for a sell Then Terry will tell a complete did story BEWARE

I purchased a lift chair for my Brother

I purchased a lift chair for my Brother who had stiff person syndrome The chair wasn t right for him The return is the absolute worst if you are not rich stay away from this company Restocking fee 350 00 and shipping is another 300 00 to 400 dollars I had to keep the chair and my Brother still needs a chair

Ordered new scooter and was delivered

Ordered new scooter from mobility scooters direct in Florida and was delivered Dec 22 2022 followed directions on how to unpack and set up Have not been able to use it because they will not send anyone out to look at it They put blame on Manufacturer Pride Mobility in PA that it is there responsibility Have contacted both companies about this and still no help It s January 17 2023 still can t use it still won t work I think that they can t find a close tech They don t want to pay to have someone come out to look at it They have there money so now they don t care And I am out 2400 00

This review is for the Deerfield Beach

This review is for the Deerfield Beach store They attempted to bribe me with a free cover if I did a positive review on Google Salesman who is the brother of the manager is totally dishonest Made promises then didn t follow through Go somewhere else

Will this ever be right

Ordering the scooters for my parents was such a positive experience the rest of the process has not been so good We received the Eagle in about a week s time When it was dropped off the box was very damaged When we unpacked it it turns out that the box that carries the battery had fallen through and cracked and scratched the fiberglass casing of the scooter I have photos The Pursuit arrived a few days later today and when it arrived it was one box short The shipping company has no idea where the third box is it was never received from the initial shipping location So we are not waiting for the rest of a very expensive scooter to arrive with no idea when that might be because no one seems to have any idea where the third box has gone

No communication

No communication not complete order No costumer service

OUTSTANDING SERVICE

Not only is the AFIscooter S4 an EXCELLENT machine the company that we purchased it from - Mobility DIrect - was OUTSTANDING to work with There are SO many companies out there selling scooters and I spoke with a few others before working with Mobility DIrect and quickly realized that the level of service was well above anyone else They did everything and more to ensure that we received the best machine and the best price and my parents absolutely LOVE their scooter It is a life saver for them so THANK YOU Mobility Direct team and BIG shout outs to DUSTIN CHUCK - you are both outstanding people I have given your company name to several people as well Thank you SO much

I love my scooter

I love my scooter It s light and easy to use The customer service staff is also very helpful and knowledgable Thank you John for helping me get my Go Go scooter

Highly Recommended - Exceptional Service and Best Prices at Mobility Direct looking for a reliable place

If you re looking for a reliable place to purchase a disability scooter I wholeheartedly recommend Mobility Direct I recently bought the Golden Buzzaround Carry-On SKU GB120 with the help of Addie one of their outstanding team members and the experience was exceptional from start to finish Addie helped me secure a significantly lower price than anywhere else which was a pleasant surprise Mobility Direct consistently offers the lowest prices on electric scooters across the United States but their dedication doesn t stop there They provide free shipping directly to your home adding convenience and value that I haven t seen anywhere else Thanks to the excellent customer support I received I m confident in recommending Mobility Direct to anyone seeking a trusted source for mobility solutions You can expect knowledgeable friendly service and unbeatable prices everything you need for a smooth and affordable experience