Mobistoxx Reviews

TV meubel

I ordered a TV shelf from mobistoxx nl but they delivered a wrong item which was also damaged They instructed me to dispose of it myself and promised to send the correct item I requested that they pick it up from my place because it wouldn t fit in the underground bin and the municipality charges 99 for picking up large items I don t have a car to take it to the garbage disposal center They promised to arrange a pick-up with GLS I waited at home all day on three separate occasions during the promised pick-up dates but no one rang my bell or called me Due to this I lost all trust in the company and canceled the delivery of the correct item asking for a refund To date no refund has been initiated They claim they are waiting for GLS to hear their side but I doubt this was ever arranged I honestly believe I have lost my money and I am considering forwarding this case to the ACM to investigate if my consumer rights were violated I have been shopping online for years but this is the worst experience I have ever had I highly recommend avoiding this online shop