Mochipan Reviews

Customer service is amazing

Customer service is amazing I didn t really know for sure what I was supporting when I first purchased but seems like the person behind the product is very passionate and genuine Because of the amount of orders placed there was a delay in receiving the product but it was well worth the wait I love my robe so much so cozy and well made I bought it for a photoshoot which I have yet to do just enjoying the robe in the meantime

Strawberry rope

Strawberry rope - love itOrdered the strawberry rope as a gift for my daughter and it is so cute and she loves it Thank you

A Lot of Communication From Owner

This is my first-time shopping on an Instagram-recommended store I can confidently say that the store owner and everyone who works with her are super communicative and are not hesitant to continually give updates on the status of orders I definitely recommend this store to everyone and to not be afraid to ask questions about anything Super friendly and responsive they even sent an email to confirm if I received my order after it shipped 10 10 would recommend D

So I ordered the Strawberry robe and

So I ordered the Strawberry robe and slippers for my gf around a month before Christmas and it understandably took a couple of months to get my order The whole time I was able to ask any questions about the process and how long out my order was and they were answered Loved the transparency The product itself was immaculate and my gf couldn t be more over the moon about how cute it looks or how cute she feels in it Will be ordering more things from here in the future

I love my new shirt

I ve even waiting for my order exactly a month from Korea to Poland My package arrived in a very good condition and the tracking page was pretty helpful I ve been contacted by staff to make sure I ve gotten my item - that was very nice The shirt is very pretty and I will buy something from this shop again If I find some plus size stuff

I love the store products

I love the store products And I had no problem with the store all my questions were answered properly I recommend this store to anyone who loves cute clothes

There will be wait and bumps but not a scam

Full edit of my entire review 01 29 23 The business is 100 not a scam and typically it is never the seller s fault that something got lost while being sent over it is the delivery service s fault During our exchange I ve gotten my item resent once which got lost again however the owner was very nice and let me have a refund I feel bad that there was a lot of loss on their part though All in all there ll be some wait and potentially some back and forth but the business is not a scam at all and the owner does their best to communicate edit lol i really said all that and i still haven t gotten my refund idk if my emails are getting lost again but i gave them a solution to receiving the refund because paypal wouldn t accept the manual one and they haven t responded after that i sent that email on february 8th edit 2 They replied soon after the last edit and we tried the method and it worked So I got my refund

I love my strawberry robe

I love my strawberry robe I bought this as a gift for myself when I booked a new job and I wear it at work a lot I get constant compliments on this fabulous robe It s plush warm cozy super cute well made with great attention to detail The buttons are one of my favorite things The pockets are perfect for a phone chapstick a small book etc I also thought the seller had really great communication constantly updating me about the status of the robe I highly recommend buying from the one and only Mochipan You won t be disappointed

Strawberry robe

Got the strawberry robe for my adult daughter for Christmas She LOVES it It s so soft and the little strawberry buttons and the stem hood are just the cherry hehehe on top I had some issues with delivery at first but it was resolved very quickly and communication was excellent Thank you