Moda-london Reviews

Order two coats which after 3 weeks

Order two coats which after 3 weeks only one arrived very poor quality 6 weeks later still not recieved the second coat be back and forth with customer service just keep saying the same thing so I am not no coats and out of pocket would stay away from this website

Absolutely disgusting website

Absolutely disgusting website service so misleading it s not the uk based company quality of goods is awful customer service is dreadful You will only lose money using this company I am out of pocket with the purchase and then a extra 25 to send them back STAY AWAY

Not even worth one star

Not even worth one star I paid for a dress jumper which is now no longer on the site I have not received it I had a really suspicious message from supposedly avri saying there was a problem with my delivery address The address was correct I questioned this and people withdrew from the message I would never recommend this site

NOT WORTHY OF 1 STAR Ordered boots

NOT WORTHY OF 1 STAR Ordered boots which EVENTUALLY arrived nothing like described or pictured on website can return within 14 days for refund however returns are to China and prob wont arrive within 14 days STAY AWAY FROM THIS COMPANY false advertising not worth the hassle which I think they actually rely on

This has been a lesson

This has been a lesson I bought a dress for around 50 I tried to cancel minutes after purchasing but they said it was impossible to cancel After the item arrived it was clear that their return policy was all part of the scam The dress arrived and was the wrong size not accurate to the photos and poor quality They said they would offer a refund but did not pay for the return postage They are legal to do this However I feel they are exploiting a loophole as they highlight that paying for the return back to China will cost the same if not more than the item itself They did offer a partial refund but because the item was not as descibed I don t feel that this was enough This has been a lesson to check reviews and the return policy before buying anything online Also don t be fooled by the branding Despite the name it has nothing to do with London and they steal photos from other sites to miss-advertise products

If it too good to be true it probably is

I wish I d seen these reviews before I ordered from this awful Chinese company I was drawn in by the name and the deceitful photography I ordered the Alice Leroy coat Having seen the reviews too late I was prepared for the absolute rubbish that was delivered over 3 weeks later If it seems too good to be true it usually is

For future reference I will check out

For future reference I will check out trust pilot before I make a purchase going forward Ordered the supposed quality waterproof boots ready for the wet winter dog walks Which took weeks to arrive When they finally did arrive and I opened the package I was shocked at how flimsy and cheap they looked nothing like they did on the pictures However I thought I would gave them a try I have wore them a handful of times only twice in the rain The 1st time they were fine and I thought great warm dry feet The second time not so good I may as well took the boots off and walked in my socks one of the boots were leaking so bad I found an email address online and contacted customer service after taking a couple of days each time to reply and them offering me a percentage discount off a future purchase and said I can keep the boots or give them to a friend which I kept refusing They eventually replied saying I had 14 days to return the item and that time has passed but as a valued customer they will give me a percentage discount I didn t even ask for a refund I just wanted to return them for a pair of none leaking boots Surely any footwear item should last longer then no more than 5 wears which were no longer than an hour and only twice in the rain So from this experience and rubbish quality boots I will certainly not purchase anything from them again nor could I recommend them

AVOID THIS COMPANY

AVOID THIS COMPANYINFERIOR QUALITY CLOTHES MISLEADING PRODUCT PICTURES TERRIBLE CUSTOMER CAREMISLEADING INFERENCE THEY ARE LONDON BASED - YOUR PURCHASE ARRIVES FROM CHINA WITH RETURNS AT YOUR OWN COSTIF YOU COMPLAIN THEY NEGOTIATE A PARTIAL REFUNDAVOID THIS COMPANY

Chinese supplier of inferior goods

Chinese supplier using a name to deceive you in to thinking you are getting a quality product Items described as cashmere with are in fact viscose Very naughty trading standards should have more power on the internet and fine sites like this

A bad bad buying experince Avoid like the plague

Received item was not as shown or as expected What I bought was a patterned polyester jumper Looking at the photo it as a knitted item When I received it it was thin shapeless fabric with a printed pattern It was definitely not worth the cost I wish that I had seen these reviews prior to buying as I would not have made the purchase A bad bad buying experience