Mogprint Reviews

DREADFUL JUST SHOP SOMEWHERE ELSE

As a Consumer Psychologist I have an obligation to inform other consumers about companies that are in breach of their trading standards deliver poor quality and generally should be avoided Mog Print is all of the above I ordered a white tank top to be printed using a design that I uploaded with a file that was 1MB clearly big enough for printing What they don t tell you on their website is that they don t actually print on the fabric they print on a nasty plastic based transfer and then attach that to the material What I received was an off white almost cream colour rectangle plastic transfer stuck on a pure white cotton tank top I had ordered 100 cotton and then they stuck a plastic transfer on the front It looks absolutely dreadful and something like a kid s school project I contacted them and they have refused to refund as they said they haven t done anything wrong I also ordered a women s size M and received a tank top where the label states Men s M When queried they said their tops are unisex So why don t they have that on the label Clearly they are buying men s tops and selling them off as women s Their customer service team constantly came up with various excuses saying it was my image and my fault I m not the one that put a cream plastic transfer on a white tank top and I certainly didn t develop their misleading website that says nothing about printing on transfers and sticking them on fabric They have no understanding of their Duty of Care nor their legal Terms Conditions of business I have taken a PayPal case out against them and also contacted various other trading bodies as no one needs to deal with companies like this I can see from another review that someone else is completely dissatisfied with them also

Shocking service

Shocking service I am not a print expert but I needed a transfer to be made for a t-shirt for my son World Book Day and so I paid for an item from Mog Print They got in touch to ask me the size of the lettering and I said 2 inches for each letter What I received is a ridiculously small transfer that is 2 inches in total Completely useless and they will not refund or re-make as they are adamant it was my error They were not clear in their sizings and even though I spelt it out they still got it wrong I now have to pay again and go to an actual expert print company to get what I wanted in the first place Avoid this company I will in future

A big thank you from a very happy

A big thank you from a very happy customer Not only is the quality of work outstanding the instructions clear and simple remember it is important to let the foil cool before peeling off but also the communication and dispatch time is exceptional Thank you again I will definitely order again

Great customer service quality and fast delivery

Ordered the wrong size and customer service was great Orders came very fast and the quality is 10 10 Will use again and highly recommended

Ali was my knight in shining amour

Ali was my knight in shining amour Had a complex last minute job needed to be delivered in super quick time and it s arrived today 2 days early