Mogulclub Reviews

Do not I repeat do not buy from Mogul Club

I ordered two shirts and they were so ugly I returned them They did not refund my purchase but gave me store credit I ordered a pair of shoes and a cotton shirt Still waiting for the shoes but the shirt was the worse clothes purchase I have ever made Not even a label in the shirt and size not close and stitching like a 7 yr old made it

3 months and still waiting for my refund

I ordered 3 items back on the 26th of December for 120 and waited around a month to finally hear anything from them I finally received an email telling me that they were about to deliver one of my items as the other two were over sold They asked whether I would like a refund or exchange for the items they could not deliver so I asked for a refund They said I would be refunded within 2-3 days of the email on the 06 02 20 and would like to offer me a 10 gift card as it is not our normal service Yet I am still waiting for a penny to be paid back to me As of then I have emailed numerous times sent a message on Instagram and tried using the form on their website to which none have been replied to I also returned the other item they sent to me after asking for it to be cancelled but have had no confirmation from them that they have received it I have proof of it being delivered and received through tracked delivery I would not order from them again as the customer service and overall experience with them has been awful and tedious

Still waiting after 2 weeks for a

Still waiting after 2 weeks for a refund Avoid Update 10th March Still no response regarding my refund had to escalate via PayPal buyer protection

This company has very poor quality

This company has very poor quality garments and even worse customer service BUYER BEWAREDo not buy anything from this company

I dont normally put reviews but I had

I dont normally put reviews but I had to for this one I ordered some clothing 2MONTHS ago Still havnt received them I have contacted customer service with no response at all they have my money as well

Threw this right in the trashcan

Threw this right in the trashcan First ever review but honestly worst quality and way oversized im still itching from wearing it for 1 minute Cheap for a reason took a month to get it aswell Goodnight

If I could give less than one star I

If I could give less than one star I would I ordered my boyfriend some clothes for his birthday at the start on Jan One item fits fine and he was happy with the other was a bad fit and he chose to return this They made us pay for our own return once they confirmed that they had received this and that we will received a refund in my bank account within a week It has been over 2 months now and I am still waiting They have ignored every email sent ignored me reaching out on twitter and there is no contact numbers Luckily my credit card company is trying to get the money back Please do not bother spending your hard earned money on this company when they are scamming people I have also looked into placing a report through companies house and starting a petition Update Have now reported the company to the FCA as a suspected scam unauthorised firm

Keep away from this company

I bought 2 shirts They came from China Disgusting quality thin material terrible cut not fitting Checked out the return policy Have to ship returns back to China at own expense 20 00 per return charge Then I read the reviews here Keep away from this company I took the loss 84 00 Shirts go in garbage can

Tragic customer service

Ordered 2 items both lovely quality until the first wash White and black hoodie white parts dyed blue Emailed straight away back in December in their website with a support ticket no response 2 follow up emails no response Message them on Facebook messenger and finally get a response on email customer service is shambles Shame as the quality is alright- A month on about 2 emails and its still not refunded They say everything that needs to happen but then never actually do it then don t response for another fortnight Last time I wrote this review I got a response so maybe I ll finally get one back lmfaoJust avoid at all costs for your own sake and money

DO NOT ORDER FROM HERE

ordered a hoodie on the 23rd of December didn t expect to get it until the new year due to the festive period but today is currently the 31st of January and i still do not have it I ve sent them emails and have had no response from any of them Currently 55 out of pocket absolute scam