Momentsmade Reviews

Name: Momentsmade
Address: N/A, N/A, N/A, N/A, US
Telephone: +0000000000
Rating: 3.88

MomentsMade | Personalised Embroidered Hoodies & Sweatshirts Couple – MomentsMade.co

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3.88

86 reviews

Good Rating

Based on authentic user experiences

Rated 3.88 out of 5 by 86 Happy Customers

Martina Aenlle

6775 reviews

N/A

8 months ago

Recommended

Wonderful gift and experience

Naf

6775 reviews

N/A

8 months ago

Let s bring the rating up

This is my complete honest review I made a purchase after seeing an ad on Instagram and I thought this was the perfect gift for my husband for Father s Day for my three kids I had seen a design elsewhere and it takes a long time to come from you S therefore I was looking for an alternative that s when I found moments made I contacted Irwan Through Instagram To be honest I didn t really expect a fast reply considering the high number of followers he has However he sent me a fast response regarding my custom order that I wanted for a design not available on his website He went out of his way and I knew it was definitely him The order was very quick and simple I told him all the specification I wanted and he was even kind enough to send me a layout before he printed out the T-shirt The only downside to this was the fact that he became unresponsive after I made the payment I contacted him for 2-3 days straight because I wanted to find out whether I would receive it in time for Father s Day However he did not reply and then I started checking his pilot reviews and someone and I started panicking and sending him lots of messages to which he was unresponsive Finally after two days he did reply to me And he apologised To be honest I think the trustpilot reviews scared me and sent me into a full on panic mode On his side he was fulfilling orders and staying away from instagram so that he can fulfil these orders Fair enough I suggest to him that he needs to be in contact with customers and maybe he should take some time off the day just to respond to them so that this won t happen again He did mention that the reason for all the negative reviews were because they received such high demand then they are anticipated during Christmas period for that they could not fulfil Apart from this issue I received the order on the third date before Father s Day I loved the order and my husband love the gift The only downside to the actual order that I was an entirely pleased with is that it s not a pitch black It has a greenish hue to it and I haven t given it a wash yet but I m cautious how it will come out for the wash Just to let you be aware when you re placing the order that s all I don t mind as it is black but it isn t the pitch black That normal sweatshirt and hoodies are Anyways thank you Irwan for making a customised order