Monki Reviews

From Father to Son

I like Monki it s part of H M and I have always liked H M since I first started working with them when I was very young many moons ago Monki was one of the brands I always used to get at Asos Lately becasue I closed my Asos account still waiting over a week after requesting it after a series of unforgettable issues I found out that Monki had UK website I had seen that they had a shop in Carnaby Street which is great but it was nice to see that you can also order online I made an order on the 19th of July one curiosity the items I purchased were far cheaper than Asos sale and I received my parcel on Monday the 22nd Their warehouse is not in the UK so I am gladly surprised that parcels arrive so quickly They also offer free returns which is always handy I contacted their CS to give some general feedback since their website will benefit from having a favourites option They replied to me straight away and I don t know if they will ever consider doing it but at least someone replied to me I think I will purchase at their physical shop more often than online but I am glad to see them online too

I agree why the low score Monki rules

I agree with the others who ask how is Monki s score so low I have been shopping at Monki for 2 years mainly online but a couple of times in store in Bristol and my experience has been excellent every time I love the clothes brilliant quirky designs which feel as though they are designed for women and not for the benefit of the male gaze Loads of comfy interesting quirkly stuff in bright colours and interesting prints Also loads of lovely natural fibres organic cotton lambswool which is very important to me I won t buy polyester Yes cotton t-shirts will shrink a bit in the wash depending on how you wash them Even my expensive Jaegar and Jigsaw t-shirts shrink if not washed carefully You have to know how to look after natural fibres and if you really love a piece then just handwash it that s what I do and only when it actually needs washing It s not necessary to wash every time you wear OK so back to the point online website is brilliant very clear and easy and the models look natural and not over-made up and some good diversity of race and body type Postage is free over 50 and mega fast usually and if there s any delay you get a very sweet apology message I don t know why people expect instant delivery it s just not realistic every time from such a big operation Returns are free and no hassle at all Never had any problems with my many returns and refunds Customer service is excellent they get back to me quickly and are always helpful and friendly if I have a question I love the whole brand identity it makes me happy shopping there I have completely switched my loyalties from Zara to Monki Monki is much much better quality and better designs and just a nicer feel to it all round In store I find it a bit bright and overwhelming and noisy but I am aware it s aimed at a younger demographic than me I still absolutely love the clothes and think they are for all ages Great job Monki keep it up

Monki is the best

Monki is the best They have really cool items always on trend with what they sell I love their clothes and to me they have such competitive prices Plus I ve never had any trouble with the shipping I ve returned stuff multiple time and they have been efficient with the refund process I have also contacted the customer service for a faulty item and they have been kind enough not only to refund the item but also to give me a discount code

In love with Monki

In love with everything I checked this website and was afraid and shocked by the negative reviews I live in Paris and I made an order of over 140 Euro everything is exactly right and i love it my size is M and I got like loose pants in a L but they were comfortable so thats fine The cust service was greatI called them they responded within minutes they gave me my tracking number and i was able to check it i got the stuff 3 days after my purchase no big deal thanks a lot 3 will order again and again

Great items

Great items really pleased Returns although slow happened and refunded with no hassle

Great service and lovely clothes

I ve ordered from Monki several times and have always had quick delivery and returns and good quality clothes On one occasion my parcel went missing after it had been delivered to an unsafe location by the courier Monki customer service were great and efficient and refunded the order

Love love love my dress

Love love love my dress Good quality and comfortablle I gave into the instagram ads and ordered a dress from them and recived it within the week Really happy with it and will be shopping from them again

Remember to recycle your old clothes too

I do wonder if the bad reviews are from competitors I have been shopping with Monki for years their service has always been impeccable They deliver within a few days returns are so simple Maybe it is different in bigger countries I am in Norway everyone I know has a great time with Monki Our shops are small so we shop online more often unless you live in Oslo The customer service should be the same no matter where you live since it is not country specific

I luv monki

I luv monki My fav brand fancy clothes perfect size Always fast delivery Easy return and refund Never had a bad experience After 5 times online purchase Belgium