Monoprice Reviews

Customer service second to none

First off Monoprice had the smokin deal on the monitor mounts I wanted Even better was they they were both available with free shipping so DOUBLE SCORE One got lost between UPS and USPS not Monoprice s fault and when the package appeared to have gone into limbo they shipped me out another one and it got there in a day They stand behind their customers no doubt about it

Excellent customer service

Excellent customer service - quick and got the best response I could expect Thank you Monoprice

Monoprice goes above and beyond

I initially had a problem with my order around Christmas and was not happy about it There were some emails back and forth with customer support Monoprice Paul went above and beyond in my opinion to rectify and correct it It was greatly appreciated and I will not hesitate to order from them again Quality products at reasonable prices Have recommended Monoprice in the past and will continue to do so Thank you Monoprice and Paul

I am very impressed with my guitar also the shipping time was great I will order another guitar in the near future on account of all of it

I am very impressed with my guitar also the shipping time was great I will order another guitar in the near future on account of all of it

Monoprice has excellent customer service

They listened to the problems I had they gave me a refund Thanks so much monoprice I would recommend monoprice to anyone who wants to save money

Exceptional Customer Service

I had a quality related issue with a pair of M1060C headphones Customer Service was super quick to respond and put the problem right immediately Such professional and speedy customer support is a rare thing in this day and age Thank you Monoprice

UPDATED These guys waited 9 days to tell me

editing this review after monoprice responded So I was mad and I think I kept things pretty respectful after an order wasn t fulfilled and I was told I wasn t going to receive it either They ended up filling the order with a replacement and a very minor upgrade and apologizing for the situation as well paying for shipping It is very much appreciated and they have a customer for life ----- previous review below -----These guys waited 9 days to tell me they weren t shipping my package including a ukulele for my daughter Finally after I reached out they told me that they weren t going to ship it There was a problem with inventory but they were never going to tell me and did nothing to make it right Order at your own risk

Excellent service excellent product

I cannot rate this company highly enough We had two reasons to contact them and their response was outstanding in both cases Product was excellent too