


Lasergravier- und Schneidemaschinen MonPortlaser de
Based on authentic user experiences
Danny
6727 reviews
N/A
4 months ago
I ordered a K40 pro laserengraver in
I ordered a K40 pro laserengraver in October and received a message shortly that the delivery would be later 40 days However to compensate me I would receive a rotary accessoiry I have now received my Laser Engraver over 80 days late And without a rotary I have been in contact with them for several months to ask where my rotary accessoiry is and I receive no response from customer support anymore The customer service from monport is terrible And you get a different response every single time They are not helpful at all I have now escalated my case trough Paypal Creditcard to see if they can assist me since I now have an incomplete product considering what was promised
Kim K llqvist
6727 reviews
N/A
4 months ago
Great machine
Beside a bit of miscommunication regarding shipping I must say that I m very pleased My machine 60w autofokus came well packed unpacking was a pleasure and not a scratch It was more or less plugg and play it runs great and performs perfect I m very happy with my purchase and looking forward to future collaboration
Viktor Vlahek
6727 reviews
N/A
4 months ago
Everything thus far was honestly perfect
Everything from the communication to the article was great I ve tried using it with ezcad2 and so far everything works as it should the most important thing is how fast and responsive they were with their responses I really have to say that it made me feel like they care I was skeptical at first about buying from them but after literally 15 back and forth emails I pulled the trigger and everything turned out well also the item was really well packaged