


Based on authentic user experiences
Lee
6727 reviews
N/A
9 months ago
Zero communication
Zero communication The pocket lining has come out of my son s 90 tracksuit with minimal wearing I ve emailed them 4 times over the last month or so with zero reply Quoted their customer charter which they ve not adhered to Absolute waste of time that policy just to show they re a proper business I ve refrained from just jumping on trustpilot but I d expect better when the clothes cost so much not that they ll be bothered Disgrace of a business
Patrick Russell
6727 reviews
N/A
9 months ago
Missing items I paid for
Terrible company I ordered 2 items a track top and track bottoms they only sent one item and there is no phone number I chatted to Tyler online and very rude do not buy of this company this is my first order and very disappointed I m going to have to find a way of getting my money back from this fraudulent company I mean horrible customer services it s their fault not mine I will return the one item sent and contact my bank to tell them and go from there Avoid this company
Niki Doyle
6727 reviews
N/A
9 months ago
More issues with delivery
Also issues with delivery - no update since 16 12 and need it Chat doesn t work no reply to email no phone number Useless
Paddy Russell
6727 reviews
N/A
9 months ago
Items not received only one and sent wrong size
Terrible company I ordered 2 items a track top and track bottoms they only sent one item and there is no phone number I chatted to Tyler online and very rude do not buy of this company this is my first order and very disappointed I m going to have to find a way of getting my money back from this fraudulent company I mean horrible customer services it s their fault not mine I will return the one item sent and contact my bank to tell them and go from there Avoid this company
Sue Wong
6727 reviews
N/A
9 months ago
Returned an item
Returned an item tracked it it arrived back but no refund the email for customer service doesn t work live chat just disconnects Be aware About to contact my bank
Wendy Dodd
6727 reviews
N/A
9 months ago
OMG I have just received my order
OMG I have just received my order Monterrain through footasylum what a disappointment I ordered xl which was the correct size on opening the size was more a medium material very thin so grossly overpriced I now have the nuisance of returning my order which was over 300 because the sizing is appalling and the quality is bad NEVER AGAIN DONT WASTE YOUR MONEY PEEPS
Scott
6727 reviews
N/A
9 months ago
Labels just peel off after 5 6 washes
If you re conscious about what you wear and expect to get your money worth then don t buy these products if you re rich and don t have a problem replacing an item after a few washes then great crack on After 2 3 washes the print starts to fade goes from nice and bright shiny white t dull faded and grey brown after 5 6 the print starts to peal away so rather than a Monterrain Tshirt you end up with a Mont rain Tshirt I ve got every colour apart from the greens in the space dye and they re all the same Can t fault the fit and materials but the printed labels on the garment are
Cache Walker
6727 reviews
N/A
9 months ago
didn t receive my order Evri left this
didn t receive my order Evri left this in my garden when i got home my parcel wasn t there there refusing to help and and i still have to pay for items i didn t receive absolute joke
john sinclair
6727 reviews
N/A
9 months ago
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY Read reviews on their Facebook pages they are ripping people off I ordered a jacket and never received it they re ignoring my emails I ve no jacket and no refund absolute rip off Contacting the Ombudsman service for refund and compensation if that doesn t work I will take them to small claims court and advise many others to do the same
john sinclair
6727 reviews
N/A
9 months ago
Ripping people off
Ripping people off Failed to deliver my jacket then refused to redeliver or provide a refund Now going through citizens advice to report them to trading standards this company is owned by Footasylum who are allowing this to happen do not buy from these companies or you will regret it if something goes wrong Please contact citizens advice and report to trading standards if like me and many others you have been a victim of these crooks