Moresoo Reviews

Such a scam company

Literally the most fraudulent focused business I ve ever come across with hair extensions 100 false advertising regarding human hair This is NOT human hair and I don t know how they have gotten away with selling it as such Their direct website has reviews that are nothing but 5 star reviews on all of their products so that goes to show that they are either deleting anything below 5 stars or not uploading anything below 5 stars to make it seem they have top quality hair Everything about this company is a red flag My experience personally was 100 questionable and had the tendency of appearing like a scam company I ordered two packs of tape-ins and since I was anticipating getting them delivered in a certain timeframe I reached out via email to customer service to inquire about shipping time When I sent this email I got a reply asking my what my address was and that they couldn t access their system I responded with the information asked and was asked yet again for my address through both email AND facebook messenger By the fourth time I was asked for my address I got an uneasy feeling and asked them to cancel the order since it hadn t been shipped yet I didn t receive a response until two days later and that wasn t even a response to my cancellation request it was an email stating my order was shipped I was livid and inquired about the refund process They were adamant on me accepting the package upon delivery trying the extensions and if I still didn t like them they would give me a 10 refund which is an absolute joke Mind you they tried to force me trying them out and giving me a 10 refund about several times via email They would not even consider a full refund if I sent them back I noticed through the shipping carrier that a signature was required upon delivery so I was fully prepared to refuse delivery and that my refund would be issued but the carrier ended up just leaving the package at my door anyway without signature This left me with paying extra fees just to send it back Instead I disputed the charge with my bank and had it investigated and I eventually ended up receiving the money back from my bank With this being said I still had the hair extensions and decided to take them out just to see the quality These are 100 mixed with synthetic hair per the burn test I washed a piece of one tape in and by the time it dried it was absolutely matted and wouldn t brush through well THESE ARE LOW QUALITY AND A WASTE OF MONEY AND THE PEOPLE THAT WORK AT THIS COMPANY ARE THE WORST TYPE OF PEOPLE THAT EXIST IN THIS WORLD

Do not Shop at this site

Do not Shop at this site They are Fraudulent and will try to steal your money I purchased 3 bundles of hair and when received it was not as advertised They argued with me through email then when I asked for a shipping label they stated they don t provide return shipping What legitimate company doesn t provide return shipping Once I sent the package back I emailed the company and asked when will I receive my refund They stated that they will check the package and refund me my money When the package delivered I emailed them and inquired about my refund For 3 days they ignored my email I emailed them back and they lied and said that they just checked the package and only 2 bundles were in it They would only refund for 2bundles I am still in the process of getting my full refund Do Not Shop at this Site

Jet Black is needing to be offered

Jet Black is needing to be offered This item is off black which makes it look dark brown The hair looks powdery like there is powder on it It s very dry not silky like other brands There needs to be longer length options at least 22 inch- 26 inch The ends are overly thin and fragile There are white hair strands showing through

Fake company

DO NOT use this company They copy other companies pictures and you will NEVER get a refund They are fake take your money and their products are rubbish

Total crap

Total crap I received the worst type of hair topper ever I didn t even bother trying to return it or complain to them screw these morons these people are terrible

Bought 4 packs of the tape in

Bought 4 packs of the tape in extensions and after 1 wash hair was dry and unmanageable

Took my No items and no refund Shame on You

Scam site bought over 500 on toppers and extension over 2 months ago no hair no refund No one will respond to my many emails asking for updates to explain delay I have filed disputes with my bank and Paypal Stay away

Don t waist your time and money

Don t waist your time and money I bought 4 packs of tape in Remi hair and although the quality of hair was ok the glue in the extensions is trash After a day of their installation my extensions started to fall out After 2 days I decided to wash my hair and as I was suspecting all the rest of the extensions felt out instantly Since I paid 319 dollars for the extensions and 400 dollars for their installation and I have some new ones that I didn t used yet my hair stylist suggested to give them a chance and install them ones again but this time one against another to make them stronger with more hold It didn t work I have the extensions less than 3 days in my hair I been trying for days with costumer service to get a refund or and exchange for other ripe of extensions and it is not happening It been exhausting They are just offering me a 20 percent refund Save your money and time and don t buy from them