Morgandetoi Reviews

Never experienced before and definitely never again

I returned my order and received confirmation that they had received it However I did not receive a refund I contacted the customer service by phone but they couldn t do much because they only spoke French very strange if you want to deliver internationally Then I sent them an email and I got the same useless answer every time Eventually I had to call my bank so they could arrange this for me and after 3 months of emailing back and forth I finally got my money back Very bad policy and even worse customer service I do not recommend ordering anything here

The product I received was described as

The product I received was described as soft leather There is nothing leather about the purses I received The are soft vinyl I thought I was purchasing from a Vancouver based company I read the return policy and I have to return to China No address in China What a disappointment

Terrible

I ordered a coat They sent me 2 the same The coat was awful in every way fit quality finish sewing etc etc Completely not as shown in photo I wanted my money back but had to settle for a 10 discount because it cost more to mail the package back to China They don t tell you about the shipping to China if you want your money back The coat was given to charity

Horrible customer service

I ordered 3 sports bras and received my order but was very disappointed in the fit and comfort level of the product I read their return policy and sent an email to the email address they provide on the website to get a return authorization and they keep replying and saying that they don t have record of my email address or order So now I m F Ed and am out 150 There is no phone number to contact them and I have tried several times to contact them from the Contact section of their website and haven t had a reply from them yet And you have to pay to send your return back to China So much for a Vancouver Company NEVER EVER ORDER FROM THEM

This company is a scam

This company is a scam The items did not match the pictures and were crap quality When I tried to return them they offered a 10 refund or the option to mail them back at my expense to a warehouse in China

the company service is terrible

the company service is terrible i called several times nobody speaks english to give you the franchise info never email back just terrible

RIP OFF TOXIC MATERIALS

This company ripped me off They advertised a cute SWEATER fuzzy warm 69 99 on sale What I received was a cheap flimsy plastic smelling WAY TOO small top It is NOTHING like the photo Then same order a leather bag NEVER GOT IT I emailed to return the top they offered me 15 back I refused and they are now offering a coupon for the bag I HAVE NOT RECEIVED HALF MY ORDER AND THEY ARE REFUSING to take the top back I will be reporting this company for false advertising and bad business practices I should ve looked at reviews first

I should ve read the previous reviews

I should ve read the previous reviews since I had the same experience 3 coats all rotten quality and the wrong size and deceptive return information - the assurance returns within 30 days with the caveat - you pay shipping does not prepare you for shipping charges back to China yet the store name is Morgan Toronto