Motivesupplies Reviews

MMI box is terrible

MMI box is terrible Bad AudioAirplay doesnt workCar play disconnects a lotReversing Camera didnt work Oh and they deny refunds for faulty products because install it and finding out its faulty and just a bad product is classed as using it I also when trying to fix the issues with the company got adviced to buy some more wires only for them not to work as well

Worst company ever

Very bad comminucation regarding connecting the device I was not satisfied with the product and wanted to return they mention this can be done on their website They told me they would not take back the product although this is the Dutch law This company is owned by criminals and I would highly recommend not to buy anything from this company This company is using lies for not taking back goods as shown on all bad reviews

Motivesupplies searching module aliexpress

Where do i start Product I ordered from this Dutch company as they say its a dutch product coming to me straight from China as i guess from aliexspress which is not a problem at all but over there cost maximum 250 and I pay for it 750 ehh good business brooo At the order I put that i want a 10 25 inch screen and i got one of 8 8 inch after i complain on whatsup they say that is one fault of them and they change if i send this one back but anyway i dont want anouther 2 weeks of waiting so i sad is not a problem Radio keys that they give for 10 is shit easy to take the radio with them but after to take the key from the radio is a dramaaa rear view camera for 50 looks like 15 years old nokia mobile camera VGA Have user manual only with chinese letters ok aliexpress 8 Anouther good business my brothers In the and of all they order everything for me from chinese site sell it for me triple price and say that is one european Dutch product When is i good product is not a problem when its comeing from but after u get and its nothing what you expect and you realise that you paid triple price its very sad Never recommend this site

Audi Apple CarPlay

I purchased this unit including the flip out screen before I received the unit I informed that I need to pay duty after already paying 450 for the unit of 18 When motive supplies states No Duty to be paid they asked me to pay and they would reimburse me After asking 3 times never happed Once the unit was received the instructions that are in the box are not very helpful but they have a QR code to go to their store and its a store is on Ali Express called COIKA There it costs 50 less what I just paid I was trying to avoid these items however that was my fault for thinking it was a Netherlands company product Which it isn t After struggling to get the unit to work having to reach out to a UK installer to ask for help as the reply s were taking to long to get the issues sorted I was then told by Motive that it probably a duff cable I should go buy another and they would reimburse me Which again didn t happen new cable bought unit is working Do I feel it s 500 worth no not at all but again it s not it s only worth 250 So please don t get suckered into thinking it the real deal it is just large mark up on Chinese equipment Good luck

Motive supplies screen

Had a mixup with shipping so took quite a long time to get to me but I was given android auto as compensation apart from that the screen is very good looks oem and performs really well

Misleading

The Product I bought a 10 25 screen Qualcomm 8 core 8GB of RAM 128GB of storage for reference First the screen is good product but not amazing The screen has a lot of glare and doesn t have the anti-glare protection that the website description says The screen doesn t come with any how-to instructions There are plenty of YouTube videos available for similar units which should help you configure the screen properly Overall screen rating 3 5 starsCommunication Sometimes the DMs were very responsive usually within a few hours Often the DMs would take one business day from the U S with some follow ups for non-responsiveness Overall communication rating 3 starsThe greatest concern for me was how the Android screen was described on the Motivesupplies website As of March 21 2023 there were statements on the Motivesupplies website that were misleading 1 Fully integrated with the car The new interface does not integrate with a heads-up display HUD if you have one The HUD will work normally when you switch back to the OEM system and switch off the AUX port In defense of Motivesupplies I asked about the HUD integration and I accepted the way it would work The fully integrated statement can be misleading for some that may not have asked about their HUD 2 We put together our own systems Our system is therefore 100 different from that of our competition This statement is simply not true Motivesupplies does not manufacture their own equipment Motivesupplies is a small shop in the Netherlands also referenced in their Terms of Use on their website Motivesupplies mainly do installs in a single garage There is physically not enough size or scale to manufacture the component parts for the inventory they sell on their website The industry has only a few screen manufacturers and the units are largely the same Motivesupplies uses a Chinese screen manufacturer who slightly modifies some of the code to make it look like the screens come from Motivesupplies The interface is identical to some of the higher end screens you can buy on Aliexpress Nunoo ex also including the same chipset options Functionally there is nothing materially different than what you can get on Aliexpress for about 35 40 less confirmed with product demos I received from Aliexpress 3 The system starts up with our own logo This may be true but that doesn t mean Motivesupplies built the screen Motivesupplies likely provided their boot logo to their Chinese supplier for the custom look The arrangement is similar to a company using a Chinese supplier to rebrand clothing with their logo then reselling the clothing as their own 4 Fast shipping Fast means different speeds to different people For me it took Motivesupplies four days to create the shipping label and another four days for Motivesupplies Chinese supplier to send the screen unit to the shipping company Yunexpress in Shenzhen Guangdong Province China It took another 10 days for the unit to arrive at my house for a total of 17 calendar days from purchase from the Netherlands to delivery in the U S Motivesupplies website listed my item as in stock with a worldwide delivery time between 3 8 business days Look it s easy to criticize someone else I am writing this review so others can understand what they are really getting I also understand why Motivesupplies would want to markup Chinese products for resale They are in the business of making money and Motivesupplies can add this revenue stream to supplement their installation business Was the screen worth the 35 40 markup from what you can get on Aliexpress In my opinion not at all As a consumer I feel taken advantage of and this is a purchase I have reservations about I wish I knew all this information before I placed my order And I also wished that Motivesupplies was honest about their operation on their website and when I directly asked them In the end the product you will get from Motivesupplies will be fine It is a matter of how much you want to pay for the same thing you can get for a lot less elsewhere I hope this review helps you decide what s best for you Website rating 2 starsOverall rating 2 5 stars

Good cooperation

Good cooperation the owner is professional in what he is doing communication could be improved abit but wish him best of luck in this business

Hardware 5 Documentation 3 Stars

Hardware is 5 stars Installation isn t as easy as they would have you think but just take your time Since I added a rear view camera to my 2008 BMW 128i it more than doubled the effort I rated 4 stars because on incorrect and missing instructions The rearview camera instructions did not mention the green and white wires that have to be cut for the camera to work Installation instructions for the unit should be updated to eliminate the elongated antenna which is no longer used There are no user instruction for the unit and you have to learn by trial and error

MotiveSupplies were helpful - A total Joy

I bought for my BMW F20 2019 a Android 10 8 8 touch screen with rear camera and dash cam The installation was quite straightforward by following the installations instructions and with the trim removal kit I had some problems with the audio the EVO system requires a bit more hands on But after reading the instructions more in detail and off course with excellent help from Jarno everything went on very easy Now I a super happy with touch and bigger screen Apple CarPlay many smart apps dash cam and rear camera Can recommend this upgrade to everyone