Motor4u Reviews

Do not believe a word they say

Do not believe a word they say I am shocked by the level of lies and underhand tactics Read the reviews below sadly I didn t in time to stop me believing what I had been told and making a mistake My advice don t fall for the lies if you do you have a high chance of huge problems and if you complain they will get very nasty You have been warned

WORST DEALERSHIP EVER 100 STAY AWAY

ABSOLUTELY WORST EXPERIENCE STAY AWAY DO NOT BUY ANY VEHICLE FROM THEM UNROADWORTHY CARS Was super excited and actually bought the merc gla180 from them Day of pick up the car was absolutely filthy inside with bits of food lashes laying around Disgusting Driver seat was in bad condition and was never told before collecting I had to wait for it to be valeted again Within 30 mins of driving the car engine light came on They kept promising to fix it Took the car back to them to get fixed but it was just lie on top of lie Car not fixed only Codes were deleted and car given back to me thinking I wouldn t notice I then took it to Merc for proper diagnostic for them to tell me there was an oil leak and other serious issues which they had previously fixed INCORRECTLY and with cheap non genuine parts Many other bad things happened from start to finish but I ll be here all day writing they know exactly everything single thing that happened After a horrendous couple of weeks i returned the car back Best decision i could have made

Friendly but sadly dodgy

Friendly but sadly dodgy Found a lovely range rover for sale here and placed a deposit Ran a check on the car and despite the car being alledgedly sourced from a Land Rover main dealer it came up as clocked The mileage at mid point 2023 being lower than at midpoint 2022 I gave the company two weeks to investigate the discrepancy but alas no straighfoward explanation ever emerged Instead I was told the online check I did was mistaken I asked for my deposit to be returned as knowingly selling a clocked car is a crime Money was returned I wish them well but treat with extreme circumspection

DON T WASTE YOUR TIME MONEY

I was looking to buy an electric car so did extensive search in few different websites I was particularly interested in Nissan Leaf so I tried to contact this dealer as they had one for sale On my first try I managed to speak to a sales guy Since I wanted to p x my car I told him how much would he give against Nissan He said he will contact me back after taking details about my car So far so good Guess what After this no response I guess they don t really care So after few days I again tried to contact them and spoke to I don t know same or other guy who again took my details and said he will contact me back I told him please leave text if I don t answer the phone as I am quite busy mostly He said yes Again no response Now if they don t care to do business I am not really desperate as there are lots of other places one can buy from So they lost my business And not only that on this website I have seen mostly negative reviews about this dealer so I am glad I have not bought a car from there And another thing which put me off is that they charge extra 300 on top of the price of the car This is ridiculous

Bunch of crooks

Bunch of crooks Like many other people on this thread motor4u outbid the other dealers on motorway com only for them to knock you down when they come to inspect the car They offered almost 2 000 LESS than the estimated price arguing that the car needed serious body work Absolutely SHAMBOLIC If I could give -5 stars I would have gladly done so Seriously unprofessional and inconsiderate Please for your own sanity NEVER accept any offer from motor4u when it comes to selling your car You have better chances flying to the moon with NASA than getting a good offer from them

Add the following hidden fees before

Add the following hidden fees before considering their low prices 1 300 admin although admittedly this is on their website but hard to find Why not just include it in the price 2 300 inspection and servicing fee will be carried out over 8 days while you wait for it to be delivered for some reason 3 500 mandatory 1 year warranty because it s an EV again include this in the price if it s mandatory And finally the car was so scratched and dented it should have been mentioned in the advert The general staff attitude was negative too suggesting they know full well it s all con Wasted trip

I had an incredibly frustrating

I had an incredibly frustrating experience with this company regarding a refund for my initial deposit After deciding not to proceed with my purchase I requested a refund and they assured me it would be processed within three days However what followed was a nightmare For over a month I had to chase them down calling countless times just to get any kind of update Every time they would either ignore my calls or come up with a new excuse to delay The customer service team seemed either unwilling or unable to help and I felt like they were simply dragging their feet I wouldn t recommend to anyone Their lack of transparency and constant delays made this experience far more stressful than it needed to be If you value your time and money go elsewhere

Spent over 20k with them for 1 fault we

Spent over 20k with them for 1 fault we found on pre purchase inspection not to have been corrected 1 week later kn pick up Very soon after purchase a fault accourd we were told to Google the problem and fix it ourselves Has since been back with them and also an independent garage and fault has happened and after both fixes They were meant to collect car today for repair again and no one has showed up to collect Phoned and were told there is no one there who can talk to us Awful after care service

Terrible company do not believe the

Terrible company do not believe the Google reviews Happy to take my deposit and then sold the car I had purchased to someone who paid a higher deposit But didn t bother to tell me Your purchase is not secure here I believe because I didn t pay for the extra warranty they chose the above action instead Disgraceful