


Based on authentic user experiences
Suzy Berry
6730 reviews
N/A
5 months ago
Getting started on a fitness activity on line
During lockdown I was very keen to get back to a Pilates class on line I heard about MoveGB when I searched Edinburgh Leisure for classes The App is great Easy to negotiate and quick to perform tasks which is important for me I would recommend MoveGB and their App to anyone I m now back at Pilates
natasha
6730 reviews
N/A
5 months ago
MoveGB makes it simple
I really like the concept of MoveGB The platform gives members the freedom to try such a wide range activities instructors and it gives activity provider a chance to be discovered I have been an activity provider since 2016 and MoveGB definitely helped to keep me motivated to continue running classes throughout this strange time Since March 2020 I have had members log into my sessions from all over the UK It s wonderful to meet new people and somtimes become a part of their journeys of health and wellness So many classes have become a real community space that people can look forward to It s really nice to hear when my MoveGB participants feel motivated and encouraged to take part lots of activities especially at a time like this MoveGB just makes it simple The customer service is always efficient and friendly Many Thanks MoveGB
Rachel
6730 reviews
N/A
5 months ago
Great service
Great service query answered promptly and membership is excellent value for money
Germaine
6730 reviews
N/A
5 months ago
payment date sorted
I realised that I was not going to have enough money in my account when my membership came up for renewal in a few days time so I phoned Move GB and asked if they could help The person I spoke to leant over backwards to help and sorted out the date so I could pay later also because I am a longstanding member I was very happy with the outcome
Amanda Botterill
6730 reviews
N/A
5 months ago
I m loving the free taster classes on MOveGB
I m loving the free taster classes on the platform and as a provider myself I called up to ask for a few things to be handled for me and the staff were super helpful with practically no wait time
Sita Shah
6730 reviews
N/A
5 months ago
I love MoveGB
I love MoveGB - great value for money huge selection of classes - something for everyone Helpful friendly office staff
Carla Crosby
6730 reviews
N/A
5 months ago
Efficient kind helpful and human
I love these guys because they are so helpful Whenever I ve had an issue that didn t fit into an FAQ they ve always been really efficient helpful and kind too It s great that I can email with a real human and be treated as an individual
Dorit Noble
6730 reviews
N/A
5 months ago
A brilliant facility offering classes from all over the UK at a reasonable price
I have waited 5 months before posting my review so as to be able to write an honest opinion Since finding MoveGB on Trustpilot I have been so impressed with variety of classes the professionalism of the instructors and best of all the ability to telephone MoveGB staff to sort out any problems Their customer service cannot be bettered and they are always so patient with my stupid questions and do their upmost to sort out any issues Problems have included very occasionally not being able to log into a class when the instructor has used a different check-in process or my needing a break due to work and study commitments My options have been clearly explained and sorted with minimum fuss I love the fact that no long term contract is required so each month I can either pay for up to 12 classes or if busy as few as zero Classes have been as far flung as Northern Ireland Glasgow Brighton Nottingham London and Bristol There seems to be plenty of classes from the latter two cities No one has been snooty about my children taking part which is essential in the current situation Just remember when logging in to ensure you state your real city It may be slightly unfair when all lessons are online but there seems a big difference in monthly cost depending upon where you reside Once I accidentally had default another city and was charged much more Overall MoveGB is one of the few highlights of the past year and I will continue online once lockdown is over assuming the teachers will still have me
Jazzercise NWLondon
6730 reviews
N/A
5 months ago
MoveGB helps instructors out
As an instructor MoveGB is a great portal to expand my customer base with livestream classes as gyms and studios are closed They are always incredibly patient and helpful and go the extra mile to help us instructors out
Charles Aitken
6730 reviews
N/A
5 months ago
Professional and personable service
The query I had was promptly responded to without any annoying automated messages Matt and Nicole were very helpful and asked exactly what was required to get my membership started Very professional and personable which is a change when compared with many big corporate organisations HR teams Thank you