Movegb Reviews

Great service

Great service query answered promptly and membership is excellent value for money

payment date sorted

I realised that I was not going to have enough money in my account when my membership came up for renewal in a few days time so I phoned Move GB and asked if they could help The person I spoke to leant over backwards to help and sorted out the date so I could pay later also because I am a longstanding member I was very happy with the outcome

I m loving the free taster classes on MOveGB

I m loving the free taster classes on the platform and as a provider myself I called up to ask for a few things to be handled for me and the staff were super helpful with practically no wait time

I love MoveGB

I love MoveGB - great value for money huge selection of classes - something for everyone Helpful friendly office staff

Efficient kind helpful and human

I love these guys because they are so helpful Whenever I ve had an issue that didn t fit into an FAQ they ve always been really efficient helpful and kind too It s great that I can email with a real human and be treated as an individual

A brilliant facility offering classes from all over the UK at a reasonable price

I have waited 5 months before posting my review so as to be able to write an honest opinion Since finding MoveGB on Trustpilot I have been so impressed with variety of classes the professionalism of the instructors and best of all the ability to telephone MoveGB staff to sort out any problems Their customer service cannot be bettered and they are always so patient with my stupid questions and do their upmost to sort out any issues Problems have included very occasionally not being able to log into a class when the instructor has used a different check-in process or my needing a break due to work and study commitments My options have been clearly explained and sorted with minimum fuss I love the fact that no long term contract is required so each month I can either pay for up to 12 classes or if busy as few as zero Classes have been as far flung as Northern Ireland Glasgow Brighton Nottingham London and Bristol There seems to be plenty of classes from the latter two cities No one has been snooty about my children taking part which is essential in the current situation Just remember when logging in to ensure you state your real city It may be slightly unfair when all lessons are online but there seems a big difference in monthly cost depending upon where you reside Once I accidentally had default another city and was charged much more Overall MoveGB is one of the few highlights of the past year and I will continue online once lockdown is over assuming the teachers will still have me

MoveGB helps instructors out

As an instructor MoveGB is a great portal to expand my customer base with livestream classes as gyms and studios are closed They are always incredibly patient and helpful and go the extra mile to help us instructors out

Professional and personable service

The query I had was promptly responded to without any annoying automated messages Matt and Nicole were very helpful and asked exactly what was required to get my membership started Very professional and personable which is a change when compared with many big corporate organisations HR teams Thank you