


Pet Food Accessories Supplier Online Shop in UK Mr Buddy Pet Shop
Based on authentic user experiences
Sarah
6731 reviews
N/A
5 months ago
If I could give zero stars for this
If I could give zero stars for this company I would Shocking customer service trying to get a refund for damaged item still not resolved and I have now involved my bank They sent an identical item despite request for refund once again had to sort out If you want to spend hours and hours waiting for them to sort this out and chasing this is the company for you Bit odd that a company that has been trading for 20 months only has 8 reviews
Iain Wilson
6731 reviews
N/A
5 months ago
Never Again
Ordered a sack of Purina dog food from here for the first time Paid 5 99 postage and expected delivery within around 3 days Get an email to say delivery will take between 9 and 11 days What So I email reply to cancel on the 8th April Another reply which took 3 days to be sent said this We are sorry for the inconvenience caused to you this was the date if the delivery will be delay but we will inform the customer if there is any issue but that will be never delay more than that mentioned date your parcel most probably ready for the collection tomorrow So based on this I continue with the order believing what turns out to be a total lie Evri delivered it today the 17th Which as it happens is the original ridiculous 9 day delivery date given after placing my order This is all done through Etsy apparently Never again I ll stick with Zooplus who deliver within 24 hours
Jade Hellier
6731 reviews
N/A
5 months ago
Items available to buy that are not in stock
Ordered required item for bird the order was never dispatched I reached out via email address and web enquiry form 4 times over the course of 2 weeks and never received a reply I then saw a review on here which mentioned a WhatsApp number which I contacted to be told they had been trying to contact me via phone no missed calls no voicemails as the item was out of stock- though it is still showing as available on their website Really disappointed with first order and how difficult it was to get hold of somebody to chase my non existent order - not to mention the lies about trying to get hold of me- this just made it worse than if they would have just apologised
G
6731 reviews
N/A
5 months ago
FAKE WEBSITE BE WARNED THEY ARE
FAKE WEBSITE BE WARNED THEY ARE SCAMMERS SEE THEIR GOOGLE REVIEWS TOOK MONEY AND GAVE ME A FAKE DHL TRACKING NUMBER I TRIED TO RING THEM BUT THEY BLOCKED MY NUMBER HAVING TO FILE A CHARGE BACK NOW
Muskey
6731 reviews
N/A
5 months ago
Excellent experience
So my order was a few days late I sent several emails to complain after several emails I received a call and a full refund Also they let me keep the item when it was delivered Very fair perhaps a better delivery service would help We will give them another chance
Ian smith
6731 reviews
N/A
5 months ago
Excellent service
Excellent experience Delivered when agreed and a very personal service too 10 10
Muskey
6731 reviews
N/A
5 months ago
Excellent and went over and above to
Excellent service Will definitely shop here again
Jeanette Buckingham
6731 reviews
N/A
5 months ago
Delivery was very quick
Excellent and went over and above to assist will definitely order again
Ms Patricia Sutcliffe
6731 reviews
N/A
5 months ago
Great service and price
Great service and price Thank you
Cat P
6731 reviews
N/A
5 months ago
Great service
Great service will use again and would recommend Dog food great price posted quickly and excellent communication