


Based on authentic user experiences
Janet Ellis
6731 reviews
N/A
5 months ago
Muddy hands Home and Garden
Muddy hands Home and Garden - the worst company I have ever dealt with - I gave them evidence of non delivery months ago and still no refund Unless you want to spend your life dealing with their non-delivery issues do not go there
Deborah Nolan
6731 reviews
N/A
5 months ago
Never received ANYTHING
I made 2 different orders and thankfully paid via paypal I have received NOTHING Not even an email saying the goods were dispatched No tracking details No item Their email address bounces so none of my communication efforts have been successful as the emails just get returned I was going to buy off them thru amazon but went directly to their website as i thought it would be better to give a company all the profit rather than use Amazon- but BIG MISTAKE
Melanie Waters
6731 reviews
N/A
5 months ago
Non-existent customer service
Ordered item to use for mini solar fountain however water dripped out through a tiny defective hole Informed seller straightaway and still no response Not going to order anything again from this seller - other sellers provide fair and fast after-sale service but this seller does not seem to care once they got your money
Mr Dennis Young
6731 reviews
N/A
5 months ago
Pots looked burnt smell
Not happy with my products
Elisabeth Bate
6731 reviews
N/A
5 months ago
No response from seller and never received my order
Saw the storage boxes sold by Muddy Hands on Amazon but not in the colour I wanted Found by ordering direct from Muddy Hands the colour I wanted was available Placed order this was confirmed along with confirmation of despatch but I was not able to track the delivery date After a week contacted them via the email address on their website No reply Emailed again some days later Again No reply I have never received the storage boxes or received any response from Muddy Hands to my emails
Philippajane Pinn
6731 reviews
N/A
5 months ago
DO NOT BUY THROUGH THIS COMPANY
Bought through Amazon and after waiting for delivery over a week still no goods delivered DO NOT USE THIS COMPANY No telephone number for contact and no email reply
Robert Anthoney
6731 reviews
N/A
5 months ago
This Company Doesn t Respond To Customers
I ordered 5 pots directly from this company not through Amazon as they trade on there as well When they arrived 4 were fine but 1 was damaged so I emailed them immediately along with photographs to prove the damage and to request a replacement Despite the company claiming to respond to queries within 24 48 hours I heard nothing so emailed a second time with the same images and again received no reply I used the messaging service on their website and asked if somebody could reply to my previous emails regarding the damaged pot I did receive a reply this time from Sohan who not only stated that I hadn t sent any emails he requested the information again then didn t reply further I m was lucky enough to have paid by PayPal so will be going through them for a refund for the damaged pot I definitely wouldn t use this company again
Teresa Gray
6731 reviews
N/A
5 months ago
Bought a sieve through Amazon
Bought a sieve through Amazon informed it was dispatched after a few days then told out for delivery did not arrive looked on tracking and it said contact Royal Mail and had a tracking number no such number so a load of lies took two days via Amazon to get a message claiming the first one was damaged so they sending a second WHY THE HELL DO THEY GIVE A CUSTOMER TOTAL BULL S T this company is a total disgrace keep well clear they do not deserve any customers
Zuzana Sutkova
6731 reviews
N/A
5 months ago
Ordered 25 60 litre plant pots through
Ordered 25 60 litre plant pots through Amazon 10 arrived REALLY BADLY PACKAGED Label on parcel said box 1 of 2 2nd box never arrived Put into dispute with Amazon the company used the photo from the 1st delivery to say oh it was delivered today NO IT WASNT Now in dispute with my credit card company Clearly I m not the first yet their allowed to keep trading on Amazon Avoid this company at all costs
Michael
6731 reviews
N/A
5 months ago
AVOID THIS COMPANY
Ordered garden bin on Amazon - item never turned up Tracking number with DPD was false hence item was untraceable Do NOT repeat NOT order from this outfit