Multipanel Reviews

Please don t go anywhere near

Please don t go anywhere near Multipanel their products are below standard and their customer service is the same Their products came recommended by a contractor and with a view to rent out my property in the future I was looking for something that will be easy to maintain I ordered the Levanto Marble Herringbone Tile Panel Their product information is very misleading as it was stated in their brochure on their website and on their facebook page that there would be an almost seamless joint between panels and demonstrated this in photos However the pattern on the marble does not line up making the panel joins very obvious When I tried to complain about this defect in the product I was gaslighted by the representative on the phone by being told there was nothing wrong with the product and the pattern is not meant to line through I paid twice as much for these panels as I would for tiles and I m very disappointed both with the product and with the customer service at the company multipanel co uk

5X Slower And More Painful To Install Than Tiles

First of all I ll start by saying I give MultiPanel 0 stars and I would absolutely not recommend MultiPanel to anyone as they cannot be installed easily These panels are an absolute nightmare to install It has taken over 6 days to install 10 panels maximum 2 per 8 hour days and every single one of them has not fitted easily or smoothly The Hydrolock system is an absolute joke and does not allow the panels to fit together easily It is worth noting we found that the smaller the panel is the easier it is to lock together and fit - the larger 2400x1200 panels are pretty much defective and do not lock properly but the smaller 600x1200 panels are easier to lock into place The different corner side trim pieces offered are also poorly designed and a nightmare to fit nothing sits flush or installs correctly as it should Unless you have 100 perfect straight walls that they show in the bare essential training material if you could even call it that provided which in reality nobody will have - then these panels will not install as easily as advertised If you simply must go with them don t try to save money and get the larger 2400x panels and stick with 600x so you can fit them easier

Poor product

Poor product everyone I ve fitted has failed as a business I ve had to replace them foc and gave lost thousands on these jobs do not buy this piece of rubbish panel

What a strange organisation

Ordered product from Plumb World who have been excellent to deal with and paid for a specific delivery date 3 working days after order When we got confirmation I didn t really check the delivery dates and later noticed the delivery was for a week later Plumb World were great and refunded the priority delivery we then received a call by Multi Panel well Grant Westerfield parent Company maybe to chase us agreeing to a new date this was agreed for the 25th 2 weeks after our original scheduled delivery date Information in the message said they will text before 9 today did not receive any text and just checked and now saying Congrats your delivery is on the 26th I then came to here and read the bad product reviews so just contacted Plumb World who have cancelled the order

Placed two orders over the period of a

Placed two orders over the period of a month The first delivery was a nightmare missed delivery times twice Second order placed a week in advance no contact so I contact topps tiles who have no leverage on this company Missed delivery slot could not confirm next delivery slot all the while we have a family with no bathroom Completely useless company do not use

Great

Cannot thank enough The quality of the panels the ordering process delivery was all perfect We definitely will use again recommend to family friends Thanks again