Musashi Japanese Chef s Knife Official MUSASHI
Based on authentic user experiences
Anne Schmidt
6729 reviews
N/A
6 months ago
The blade didn t even survive the first
The blade didn t even survive the first cut as it was crumbling apart Customer service blamed me and was not willing to replace the knife Although there are rules for internet trading in Europe allowing to send back the item within 14 days I had no chance to send it back according to their terms and conditions Also there are high import taxes to pay although the web-address that was shown mentioned Munich as the location of the shop In the end the blade came from Japan I had to pay high import taxes the knife was broken and sending it back and pay for repair would have been too expensive I m just very disappointed
Jesse Robichaud
6729 reviews
N/A
6 months ago
Garbage customer service
First bought a knife from them for over 150 and it arrived cracked Instantly contacted customer service to address the problem then after a month they agreed to take it back and give me a full refund They never never sent me my money back or gave me a shipping label for the return It has now been closer to 2-3 months since and they stopped answering my emails completely This company is garbage dont buy here
Dennis Janer
6729 reviews
N/A
6 months ago
very excited to see what kind of knife
very excited to see what kind of knife I will receive and of course the quality and craftsmanship I will do a update I ordered it and it will arrive in 14 days