Musescore Reviews

Terrible unprofessional conpany

I wanted to try a free sample of the music but the deal given I was told that it was not refundable despite the sheet music being of inadequate use not usable or purpose written for instrument harp and disappointing and rude customer service Do not use this company

Charged annual subscription immediately despite saying free trial

I installed the Musescore app from appstore on my iphone to test it I agreed to a week free trial period Within minutes I was charged 119 99 by Apple for it Within 10 minutes I began a 30 minutes interaction with Apple support Still not properly sorted May take 30 days Do not go near this app unless you are sure you want it

They con you into a free trial and

They con you into a free trial and debit 104 99 from your account This is totally shameful Their website is cleverly arranged so that when you click on FREE TRIAL you end up subscribed They should be barred not allowed to plunder peopleHere below are my exchanges with MuseScore I hope it will help those who like me trusted their deceitful website Hello Sofia The disputes are now CLOSED Will you please confirm the refunds for 49 99 and 54 99 ThanksJose StrawsonOn 25 Jan 2025 at 21 31 Sofia from MuseScore wrote Thank you for getting back to me The dispute remains active on our end It seems that the bank is still reviewing the case We ll be able to issue a refund as soon as the dispute is confirmed closed I ll also retry the refund attempt in 1 week Best regards SofiaMuseScore SupportSofia I am told that suppliers are free to refund even if disputes are active Anyway my bank has advised me that they have closed the disputes but I will check with the bank tomorrowBest JoseOn 28 Jan 2025 at 15 29 Sofia from MuseScore wrote Thank you for getting back to me The dispute remains active on our end It seems that the bank is still reviewing the case We ll be able to issue a refund as soon as the dispute is confirmed closed I ll also retry the refund attempt in 1 week Best regards SofiaMuseScore SupportHello Thanks for your reply Unfortunately I cannot proceed with issuing a refund as there is an open dispute on PayPal or credit card associated with your payment Could you please cancel it and let me know once it s done This way I ll be able to issue a refund for you Creating a dispute means that your transaction has been temporarily frozen This means that we cannot issue a refund for it The possibility of a refund will only be unlocked when the dispute is canceled or resolved which can take 2 weeks or more That is why we ask you to close the dispute so that we can return the money immediately and not wait several weeks for a decision from PayPal or the bank Looking forward to hearing from you Best regards SofiaMuseScore Support

The good side

MuseScore DOT ORG is the host of the amazing and free for desktop musical notation engraving software This has evolved as a SourceForge GitHub community supported product and facilitated sheet music development from novices to experts It is the go-to score creation tool for my sons and I MuseScore DOT COM is the commercial entity personifying the Macquarie dictionary word of the year 2024 There are a few negative ratings here whose review would indicate their angst is a result of dealing with the DOT COM side