Musicguard Reviews

Claim

A Good Deal

Buying the cover for my new bass guitar was a very easy process over the phone The customer service agent I spoke was very helpful in guiding me through the process

Dealt with my issue very quickly

Great service never had any problems always helpful with enquiries

Friendly helpful and effective service

There s not much to say really It s one of those things we hope we never need but we have to pay for anyway I had questions they were answered job done

Compliment

I have found dealing with musicGuard to be an easy deal I haven t had to call on their services as yet but they always provide the cover that I require and don t overcharge Thank you musicGuard

I had an issue renewing online

Dealt with my issue very quickly pleasant phone manner and gave me some options to solve my problem

Great Service

Friendly helpful and effective service Thank you

Easy to use as always

Quick easy and well explained signing up well done

Urgent request dealt with swiftly

I had an issue renewing online I spoke to one of the rep over the telephone who was very helpful and send me an email form to complete so she could manually update my account and renew it for me

Unfortunately we had a theft of a load

I had need to get a copy of my schedule and certificate of insurance for an important engagement The person I spoke to was courteous and helpful and in a matter of minutes I had received all that I needed by email Thank you

This was the first time I have had to

Unfortunately we had a theft of a load of music kit a couple of months ago Musicguard were very quick to respond and the whole claim process was smooth Hopefully we don t need to use them again for a while but it was good to know they re able to support you when you need it