Muuvo Reviews

I used Muuvo recently and the service

I used Muuvo recently and the service was seamless there was no need for me to spend unnecessary time searching for a deal as they did everything for me All I had to do was supply contact details and current supplier and they did the rest Better still I m paying less on outgoings than I did with my previous provider I would definitely recommend Muuvo for anyone wanting a stress free utility set up plus a saving

Quick as you like

Very very straightforward process Wondered if was just another switching service but actually surprised how little I had to do Saved me some dosh off my office energy bills Bonzer

5 Star Customer Care

Fantastic customer care and communication Took care of our energy bills in one phone call which took away all the stress and time I was expecting it to take which in turn made a significant reduction in our annual energy bill 5 star rating well chuffed thanks again

Great deal online with virgin in my new

Great deal online with virgin in my new house would definitely recommend

Very helpful and fast service

Living in an all electric flat is quite expensive and the bills just seemed to be going higher and higher especially in the winter months I contacted Muuvo and they switched me straight away no problems at all My bills have since come right down very pleased with the service and would highly recommend

Not very good if you say no

At first service started off well When we told them our circumstances and that we wouldn t need their services right away they became quite aggressive with me on the phone talking over me and then when I asked if they could send us the quotes via email all I got was them saying we can t send you quotes from any suppliers as we don t have an email address and I don t have the time to sit and write out 30 quotes to send to one customer when I have 60 more waiting for a call back when I said yeah that s fine totally I understand if it s a case you can t do that it s fine but if it s more the case you don t want to then I m not sure what else you want me to say the call handler Shaun seemed to take extreme offence that we didn t want to use their service right this instance and started talking over me really aggressive sales tactics by calling multiple times a day and then took offence that we were unable to answer every time they called us He then actually hung up on me after not letting me get a word in edge ways what started as a harmless call has now lead to us wondering what we did wrong by saying no to using their service

Unsollicited marketing spam

Received lots of marketing spam after signing a new tenancy agreement I have not shared my personal details with Muuvo nor have I opted in to marketing communications Their marketing communications have no opt-out link Appears to be completely non-compliant with marketing and data processing regulations

Scammers Spammers

Bombarded me with multiple phone calls and emails despite not consenting them to use my information nor do they have a functioning unsubscribe option in the email spam they send you Refused to take no for an answer and have not deleted my contact details despite asking on separate occasions