Muzz Reviews

I literally joined and paid for the

I literally joined and paid for the gold membership Then they blocked my account Claiming I violated terms and services Which wasn t the case as I had barely even used the app Then I sent several emails asking for clarification as to what terms and services I breached However there was no justication whatsoever in their response Just the same old automated messages I know hand on hesrt i had done nothing Then when discussing the money wouldn t return the money when i paid for a service i was no longer using because they had blcoked me i had only used it for a day Cheap and disgusting behaviour from an app It was my first time and last time using muzz

No concern for user safety and wellbeing

Muzz doesn t care about user safety and wellbeing I reported abusive behaviour and just received automated replies that action has been taken Then when I ask what the outcome of the report was I got no response Meanwhile the user I reported is still active on here

After using this app for about three

After using this app for about three weeks I have to say it has been one of the worst experiences I ve had First of all it s overpriced and the features you need to communicate with women come at an additional cost It feels exploitative especially when the app promotes itself as a place to meet people In my experience many women seem to find the app strange and their thought processes can be confusing Just when you think you ve made a connection they often disappear without explanation leaving you questioning if something was wrong with you Overall I feel like this app operates more like a scam than a genuine platform for meeting others The concept of connecting with Muslims through this app feels pointless I wouldn t recommend it save your money for something more worthwhile

No safety measures

This app is a money making scheme their is no safety or wellbeing in here they look after paid members no matter how vile they are I reported a member sent proof of what s app messages Proof and I got two e mails to say they take safety and well-being seriously and have taken action I persued them to tell me that action they took only to get a reply saying we are monitoring the individual incase he does something again They do not care the person was lying and was caught out and had another fake account Muzz did nothing

Don t use this useless app

Be careful when trying to use this app When you sign up to become a gold member you re only limited in messaging one person Your profile is not boosted automatically you have to request it then it asks you to pay more money The filters do not work properly you set the filters and next you have ppl not in your Selection available and messaging you Don t waste your money on this useless app

Good app No real people

Good app But people on the app are not real There are inactive bot profilesHad gold membership for at least 6 months No real messages or meet ups as hardly anyone responded to messages or if they did respond they would stop after a couple of messages suggesting bot profiles

Blocked my account after paying for a membership

I have literally spent hundreds on their Gold membership and chat purchases for me to get a surprise email stating that they permanantly blocked my account without good justification The reason they gave did not make any sense at all and God knows how I will get my money back Don t use them they are crooks

Shocking customer service

I am appalled by the level of customer service They tell you that they will reply withing 48 hours Sometimes they do in other times they don t at all In some occasions they reply with a follow up question pretending to take concern ob an issue but then don t reply to your follow up answer How rude I was promised a refund of some sort due to a specific reason and I was told that a manager would contact me and issue the refund Not only was I not contacted by anyone I then tried to chase this up but I am now no longer getting responses Absolutely disgusting and unprofessional Stay well away from this app You will struggle to find a partner due to the algorithms set to try and make you continuously spend and waste money