MVST Select: First-Class Luggage For Frequent Travelers
Based on authentic user experiences
Kareka Kareka
6730 reviews
N/A
8 months ago
Shady company Do not buy anything from them
Absolutely infuriated with the abysmal service provided by MVST Luggage Company Three months ago I made a purchase with the promise of 2 days shipping using FedEx next-day shipping that I paid for However I was shocked to discover that the item I wanted wouldn t even begin shipping until December - a fact conveniently omitted during the purchase process Upon inquiring about the delay and requesting specific details on shipment and delivery I was rudely informed that my order had been canceled due to alleged fraud How dare they accuse me of fraudulent behavior after I had paid my hard-earned money three months ago without any issue The customer service at MVST is not only vague but outright dishonest It became apparent that many other customers like myself were in the same frustrating situation due to the company s failure to start production on the items they are selling Some have been waiting for their paid-for items for four months or have had their orders inexplicably canceled without warning The lack of transparency and deception displayed by MVST is appalling I strongly advise against making any purchases from this company unless you want to be sorely disappointed left empty-handed and dealing with endless headaches Furthermore the reports of items not being durable and falling apart within a year despite their exorbitant prices only adds to the list of grievances Save yourself the trouble and money - steer clear of MVST Luggage Company at all costs
Paul
6730 reviews
N/A
8 months ago
poor customer service
I ordered a case and chose the quicker delivery option because I needed it for a trip this cost an extra 111 00so not cheap carrage it said it would arrive on the 7th Junebut as I checked the tracking info it became clear the case hadn t been sent and I got excuses the case had to come from San Fran to Florida to the ukemails went back and forth with excuses and corporate blah blah but no one wanted to helpthe next thing I get an email the order has been cancelled on the 7th 2 days before my trip and im still waiting a refund I went and bought another case Carl Fredrick which was delivered next day delivery from a London company so if you want one of these cases good luck in getting one but foremother reviews it looks like they aren t worth the money so its saved me from a stinker of a product just not from stinking service
Arman
6730 reviews
N/A
8 months ago
They send fake tracking numbers
They send fake tracking numbers claiming they send the suitcases but guess what it never arrives Reminds me of 2006 scammers of ebay DO NOT purchase from them
Rob Rotondo
6730 reviews
N/A
8 months ago
DO NOT BUY Total Waste of Money
Wait I have to give at least 1 star DO NOT BUY Total Waste of MoneyI can t believe I wasted my money on this MVST suitcase It didn t even last ONE TRIP before falling apart The case is made of the cheapest materials imaginable and the clasps are so flimsy they won t even lock anymore I beg you DO YOUR RESEARCH and spend your money elsewhere To make matters worse I found out this company is buying these units in China for pennies and selling them at a 5x markup It s a total rip-off I will never recommend or buy from this company again I admit it I fell for the paid YouTube influencer reviews Don t do what I did Avoid this product like the plague
Rahul Mantri
6730 reviews
N/A
8 months ago
Terrible quality and customer service
I recently had my suitcase handle break and I reached out to their customer service like 10 times to no avail They don t get back to my many emails or help provide support I sent them a video and image of the warranty covered damage along with the receipt and have not heard back at all
Calvin Tran
6730 reviews
N/A
8 months ago
Horrible waste of time
Placed an order in August they said it would ship September it s now October 22 I had to email to request a refund Took 3 emails to get a response
Lila
6730 reviews
N/A
8 months ago
Most disappointing purchase
The most disappointing purchase I ve made in years I find it outrageous that people are comparing this to rimowa Like many others my medium size luggage got thoroughly damaged with the first trip I took it on So much so that delta reimbursed me for the full cost of the luggage It s frustrating because there is no where on their own website to leave a proper review and when you search online you see countless influencers giving positive reviews of their products but I bet none of them have actually taken the bags on a trip Setting aside the cheap quality of the aluminum and build there are so many issues with the interior design The clips holding the cover on one side always come undone so everything you ve packed on that side falls out constantly The zippers are so tough and always get stuck Even the wheels aren t that smooth Now after 4 trips with the suitcase there is space between the lips of the two edges when the bag is empty and shut Usually when I overpacked it a few times the suitcase wouldn t fully close but now it s happening when it s empty ridiculous Please don t purchase
David Hackett
6730 reviews
N/A
8 months ago
Complete garbage
Complete garbage Broken immediately after one flight They re saying it s cosmetic and not accepting their own warranty Such a scam
Selina
6730 reviews
N/A
8 months ago
One and done luggage
Received for Christmas took a trip THREE DAYS LATER my entire suitcase has dents and scratches all over it and they sent me some image FROM A DIFFERENT SUITCASE COMPANY that says overtime aluminum luggage will have wear and tear I understand overtime but not after one use my 100 luggages are better quality
Fenerli
6730 reviews
N/A
8 months ago
Hello can someone from MVST Select
Hello can someone from MVST Select contact me I placed a order to Amsterdam Netherlands Unfortunaly it never arrived I payed 610 euro s Can someone contact me please I already have send 8 or 9 mails with no response