


MyCosmeticsLondon - your partner towards charming look and good health mycosmeticslondon
Based on authentic user experiences
morag maclean
6737 reviews
N/A
7 months ago
Do not use this company
My mum bought a bra from these scammers She liked the product but wanted a different size The website provides no information regarding their returns process There was no reply from the contact us phone number Repeated emails to their care team finally established that returns had to be sent to CHINA Several months later the package has been returned from China no replacement has been supplied and no refund given I wish my mum had read these company reviews before parting with 40 for the bras and 18 for postage I am beyond angry at how this company has exploited my mum
Caroline Wilson
6737 reviews
N/A
7 months ago
No customer service goods shipped via Wuhan
This company does not answer emails does not deliver on time and does not tell you that goods are shipped via Wuhan in China This should ring alarm bells if you are considering any type of purchase - particularly cosmetics
Maureen Rees
6737 reviews
N/A
7 months ago
WARNING
WARNING DO NOT BUY FROM THIS COMPANY it is a scam as they are based in China and all contact made through a dubious Anita Support It appears to be a UK company with a UK address on their website and a UK returns address on their delivery package when it finally arrived I requested a return as unsuitable and was told to send it back to China which would have cost more than product itself I realised at this point something wasn t right so luckily read others reviews on TrustPilot and informed my credit card company who will be investigating and refunding my purchase Lucky I didn t waste any further money trying to send back to China and never getting a refund
Mr Ray Lanchester
6737 reviews
N/A
7 months ago
Scam
Scam Misleading product information Company s address not in the UK Then tried to get 1 tracking fee they are after your card details Lost 33 Happy Christmas
Aine
6737 reviews
N/A
7 months ago
Wish I had read reviews earlier I
Wish I had read reviews earlier I bought eye cream and it was all dried up got in touch and their advice was to rub cream between fingers to warm it up There wasn t enough cream to warm up I would never had bought it if I had known it wasn t coming from UK Lesson learned
Hanna
6737 reviews
N/A
7 months ago
Do not use this company they are
Do not use this company they are scammers I wish I had read their reviews before I ordered if the product you ordered even if it was off their size chart is not correct you have to send it back to China which in my case was 16 I did not return it after reading other reviews that said after 7 months they had not had a refund
Mr Ray Lanchester
6737 reviews
N/A
7 months ago
Product Never Received No communication Not based in London as stated
Where is the product I ordered during the middle of January After reading all these negative comments I am not now expecting to receive anything You state you are from London when you are in China That is fraud by way of misrepresentation Which is a Criminal Offencs
Angela Straker
6737 reviews
N/A
7 months ago
Always refer to trustpilot reviews before buying on line
After reading all of the reviews I wonder how this company is allowed to stay in business I am experiencing exactly what all other customers have dealing with a company who are cheating people out of their money After a long wait I eventually received my item from China but had to return it at a cost of 15 one month ago and I am still waiting for a refund apparantly it hasn t arrived yet and now I am wondering will it ever Yes I should have read trustpilot reviews before dealing with these on line companies especially this one
A Holyoak
6737 reviews
N/A
7 months ago
Ordered from this website over two
Ordered from this website over two weeks ago still have not received my order Unable to track my order as it is telling me order number not recognized Sent an email but was unable to be delivered also tried to ring number on website but number is not in use If this is not resolved I will be going to consumer advice UK and I will post on every social media platforms to warn other people Going by other reviews everyone is leaving the same review as myself Very frustrating I just want my order that I have paid for or my money back
Huw Jones
6737 reviews
N/A
7 months ago
Avoid
Avoid avoid avoid Scam I ordered my parcel a month ago not received Phone contact not possible Email contact not possible Tracking number doesn t work Disgraceful how that s possible they are still open and stealing from people