Based on authentic user experiences
David Aspey
6717 reviews
N/A
1 month ago
Dishonest Do not use
Went through all the processes to join Then was shown a page stating I need to call the doctors What is the point of Ask my GP I m all up for automation and online processes but it doesn t do the one job its set up for This online system could be saving the doctors staff time and effort and instead its just a roadblock and pointless I m now on hold with the doctors and number 17 in the queue
Stewart Smith
6717 reviews
N/A
1 month ago
Advertising for blood tests -bad
This service is very hit and miss - more miss than hit I m afraid I used it to try and get a GP appointment today There were only a handful of appointments available and although I started promptly at 7 20am all the appointments had gone and the service taken off-line before I had even finished typing
Teresa Doy
6717 reviews
N/A
1 month ago
Dreadful
Was nagged and nagged by the app to use home delivery for prescription Having selected that and since changed my mind it now will not allow me to change back to an in person pharmacy I d expect this kind of tactic from a gutter commercial app not an NHS related app
john jowett
6717 reviews
N/A
1 month ago
No customer service or support
Advertising for blood tests for sale on the site is dangerous and wrong Don t get this app it s insidious privatisation 0 5 score
Karen Richardson
6717 reviews
N/A
1 month ago
No longer able to see any history
Tried to enter details double triple checked them still wouldn t go throughIt suggested sending an email with a screenshot but didn t provide an email I then went to their homepage found an email sent it came back as unmonitored suggested I emailed them guess what no email providedRubbish
jon
6717 reviews
N/A
1 month ago
Tried to reorder my repeat prescription
No longer able to see any history Gp keeps resetting my details still does not work not sure If my prescription has been generated Software worked till 1st Jan 2024 Then no history Joke
Kristoss
6717 reviews
N/A
1 month ago
Waste of time
Tried to reorder my repeat prescription this morning and my recommended pharmacy had been changed from the one I always use to one that I have never used 40 miles away I sent an email to the software developer the reply was emails unmonitored a jokeI sincerely hope that our NHS is not paying good money to this software company
Sabiya
6717 reviews
N/A
1 month ago
Worst app
Absolute rubbish I ve had this app for 4 years now I can t book an appointment at my practice as its not available to book online Been waiting all this time to view my medical records for almost 4 years oh suprise suprise this is still not available but coming soon What a joke One app I will be deleting
Vicky Tindle
6717 reviews
N/A
1 month ago
If I could give it less I would
Worst app I ve ever come across Every other app I have you can login with fingerprint or face recognition this app is living in the windows xp era
M DORAN BANKS
6717 reviews
N/A
1 month ago
The questions it asks are appalling
If I could give it less I would complete waste of time the response time is to long puts other services under pressure ie chemist walk in centre The service is redundant why not just sack the Rottweilers on reception they are rude incompetent unprofessional they only call back anyway after completing the request so why not deal with it in the first place Makes no sense whatsoever