Customers consistently report an excellent experience with My Mortgage Planner, highlighting the professionalism and helpfulness of advisors like Pete and Gemma. The service is described as efficient, stress-free, and thorough, often going above and beyond expectations. Clients appreciate the clear communication and support throughout the mortgage process. The company is frequently recommended for first-time and returning customers. Many reviews emphasize the smooth handling of complex applications.
Last updated 2 months ago
My Mortgage Planner is an independent mortgage broker based in Ipswich, providing whole-of-market mortgage advice across the UK. The firm operates as My Mortgage Planner, a trading name of Crawley Mortgage Solutions Limited, which is an appointed representative of Stonebridge Mortgage Solutions. The company is authorised and regulated by the Financial Conduct Authority.
The team at My Mortgage Planner helps clients secure residential and commercial mortgages tailored to their needs. On the residential side, services include first-time buyer mortgages, shared ownership, remortgages, new build mortgages, self-employed mortgages, bad credit mortgages, buy-to-let, and limited company buy-to-let options. For commercial needs, the commercial team provides bridging loans, development finance, complex buy-to-let solutions, and commercial mortgage products.
My Mortgage Planner emphasizes client-first customer service and a stress-free, straightforward mortgage process. Advisors conduct whole-of-market searches to review available products and identify deals that match individual circumstances. The company states that it does not charge fees until a mortgage offer is approved in principle, and broker fees are discussed in advance.
The firm also offers mortgage protection options, including life insurance, critical illness cover, and income protection. Additional tools such as repayment calculators, stamp duty calculators, and buy-to-let calculators are available on the website to help clients understand their borrowing and costs.
Client feedback highlights prompt communication, professionalism, and support throughout the mortgage journey. The company is registered in England & Wales with company number 11429066 and maintains an FCA number of 937963. My Mortgage Planner is based in Ipswich with an additional office in Saxmundham, providing services across Suffolk.
Prospective clients can request a free consultation through the website or by calling the provided number. The firm states that initial advice is provided without obligation and that applications are welcomed regardless of complexity. My Mortgage Planner positions itself as a local broker focused on guiding clients through each stage of their property plans.