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Reviews
1.50
5-star
3.85%
4-star
7.69%
3-star
0%
2-star
11.54%
1-star
76.92%
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TATYANA USHANAEVA
N/A
1 year ago
I TRIED LOGGING IN WITH MY USUASL LOG
I TRIED LOGGING IN WITH MY USUASL LOG IN CREDENTIALS AND NOW IT DOES NOT RECOGNIZE MY IP ADDRESS AND LOG IN USER PASSWORD THEN THE SITE SAYS IT EMAILED ME THE A TEMPORARY PASS CODE TO VERIFY ITS ME BUT I NEVER GET THE EMAIL TD BANK SYSTEM IS JUNK FIND A NEW WEBSITE DESIGNER TO MAKE IT FUNCTIONAL SO PEOPLE CAN PAY THEIR BILLS ON TIME WHAT A JOKE OH I GET THE EMAIL FOR TRUST PILOT BUT NOT THE ONE TO PAY MY BILL
John Christoffel
N/A
1 year ago
0 stars if I could give that rating
0 stars if I could give that rating Bought 2 smartphones never got any bill or statement after I chose the 0 percent financing Then I get a past due dunning letter threatening my credit rating because I haven t paid The morons that run tdfinancing don t think it s bad customer service to not send a bill and then charge extra fees for late payments Their executives are all dummer than cowshit gradeschool dropouts No wonder they can t figure out how to run a credit business
Peter Sobota
N/A
1 year ago
This company is the WORST
This company is the WORST They charged a 29 00 late fee when they failed to post my payment due to the 4th of July holiday I called customer support and they agreed to drop the 29 00 late fee I paid the next month s bill early and they charged me another 29 00 late fee for not paying the prior 29 00 late fee they dropped I promptly notified them of the error and they agreed to investigate The following month they added a 40 00 late fee for not paying the erroneous 29 00 late fee charged for not paying the initial wrongful 29 00 late fee it is clear to me their goal is to offer a year of 0 financing only to try and make it up with improper late fees This company is ripe for a class action suit alleging violation of Fair Debt Collection Practices
Amy Baldwin
N/A
1 year ago
They bill so inconsistently
They bill so inconsistently you never know what you owe I paid in full on April 27 as that was the total amount listed on my account but an 11 88 fee they added on April 25 but did not show up on my statement because it hadn t been posted yet is now over 111 No bill was ever sent I didn t check online because I had paid in full Goodbye my excellent credit score because of 11 Even within the two years some months had Samsung Care and some didn t no idea why they couldn t put it on the bill monthly
Michael
N/A
1 year ago
Phishing
This site is another reason why it should be possible to give ZERO stars I just paid off my Samsung purchase but now I cannot get to the site to download my final statement NordVPN blocks it says it is a phishing site If I unblock I cannot connect anyway I will never buy anything through Samsung financing again
Jon Morris
N/A
1 year ago
Very incompetent and an absolute
Very incompetent and an absolute nightmare to deal with Be careful that they will mail you bills with envelopes labeled TD Bank I was expecting a bill from Samsung Financing You know like the actual name of the company I was throwing away what looked like junk mail spam from TD Bank and missed the first payment Samsung Financing reported this and dropped my credit score nearly 100 points It pisses me off immensely that I carry a Samsung phone and Samsung watch on me at all times but they never bothered to send me even 1 email or text notification that I had an upcoming payment or late bill before notifying me to creditors I will never by another Samsung product in my life They disgust me
Mark Bolser
N/A
1 year ago
Absolutely the worst online payment
Absolutely the worst online payment system ever They offer automatic payment set up but it s a nightmare to establish It works one time them seems to skip the following 2 and if you don t watch it then payment will be missed and they di g you immediately for missing You have to call and raise holy hell to get results and still is a crap show Maybe a online redesign that is more user friendly I recommend staying away from this payment system ZERO STAR REVIEW TO EVERYONE WANTING TO DEAL WITH THIS CRAP
Maria
N/A
1 year ago
We are making payments on golfcart and
We are making payments on golfcart and we have been receiving statements by mail then suddenly it stopped coming I called them many times It s like they were forcing me to create an account to make payment online I don t trust online payment It s like they purposely make you missed your payment so they can charged you late fee
Yalla Awwadd
N/A
1 year ago
I love Samsung as a company trusted
I love Samsung as a company trusted brand But TD bank running there financial service is the worst mistake they ever made Very bad customer service Can never seem to speak to a representative not to mention the website myonlineaccount net sucks This will be my last time ever financing somthing from Samsung It shouldn t have to be complicated to pay your bill or finance a item
T Hodgens
N/A
1 year ago
I purchased a Sansung Watch
I purchased a Sansung Watch and traded in my old model for credit The credit never got deducted from my account I never signed up for paperless billing and now I m receiving calls that I owe 2x what the price if the watch was This is a deliberate scam