


Based on authentic user experiences
6731 reviews
N/A
10 months ago
Helpful rectifying the issue with shipping
Contacted them regarding an issue with shipping and not having it within 2 days They made it right and product has reshipped
K E
6731 reviews
N/A
10 months ago
Friendly doctor and helpful customer service
My doctor was so nice and listened to my concerns I called customer service to inquire about my order status and they expedited my order so I got it the next day
Jo o Paulo Santos
6731 reviews
N/A
10 months ago
Very attentive and proactive people
Very attentive and proactive people helping me to have what I want
Melissa
6731 reviews
N/A
10 months ago
Great and much better than Felix Health
I had a bad experience with another company Felix Health and switched to MyRocky The difference was shocking Much better clinical care customer service and overall reasonable staff My only issue is that their website is somewhat glitchy
Jermins
6731 reviews
N/A
10 months ago
Superior Client Support
I recently made a call to client support at Rocky Health to resolve a missing order and to switch my subscription to a medication that works best for me My concerns were handled by Michael Gabrielle and he was absolutely amazing He helped me with re-shipment and immediately initiated a refund for the missing medication He also provided me with a history of my orders that I can use to submit to my insurance provider for reimbursement of the costs I am highly satisfied with the service from Rocky Health and the client support is absolutely outstanding Michael was very pleasant understanding of my concerns and Super helpful in resolving the matters that I presented to him I felt very respected valued and appreciated Highly recommended
NT
6731 reviews
N/A
10 months ago
Excellent products and customer services
A shipment issue delayed the delivery After a first review they solved the issue but also delivered two other products for free And they are working great I will buy again and I highly recommend myrocky ca
Gord redacted
6731 reviews
N/A
10 months ago
Always easy to order once the medical
Always easy to order once the medical review has been completed I appreciate that this exists to highlight any potential issues with medications and the product always arrives quickly and without any issues I live in a remote part of the country where access to a doctor is a challenge and privacy in a small town can be a further challenge Any time there s ever been an issue customer service has been quick to rectify it to my satisfaction Pleased with the service and happy to continue to use them over seeing my GP and filling out prescriptions locally
Scott Baines
6731 reviews
N/A
10 months ago
Customer Service
Fast and helpful service from Renella Cleared up my mistakes on subscription and was treated awesome
Jossy Roy
6731 reviews
N/A
10 months ago
Everything is easy
Everything is easy from early renewal to dose increase it always goes smoothly
Ronald Clouette
6731 reviews
N/A
10 months ago
Great service
A big thank you to Jaymee for her excellent service and speed in resolving an error that had occurred