


Based on authentic user experiences
Harmit Shah
6730 reviews
N/A
7 months ago
Scammed me and my wife for over 1000
Scammed me and my wife for over 1000 euros im a confident PC user they changed the name of my booking so they could cancell the ticket and get refund automatic overwrite unabled to be disgarded i got 15 euros back in comparison to the 1000 pounds i paid please dont help theese people see notice how many different mytrip links there is
Powelly
6730 reviews
N/A
7 months ago
Absolutely did not give a dm good for you MyTrip
Considering that I Googled Trustpilot to actively write a review I rarely give reviews only for the exceptionally good ones and unbelievably bad ones MyTrip falls into the second case My flight was booked via MyTrip which months before take off got cancelled by the airline The airline said they couldn t do anything because it s booked via an agency i e MyTrip So I called Mytrip a million times sent emails a thousand times always given the same answer there s nothing we can do please wait until the airline agrees to process your case I called the airline to confirm if they have submitted a case for me the airline replied no nothing nada Came back to ask for proof no respond In the end I asked a lawyer to intervene and got a full refund within 3 days after 1 year and several months since the day the flight was cancelled ticket value ca 800
Powelly
6730 reviews
N/A
7 months ago
Never book with them
Under no circumstances book with them they guarantee tickets and transfers but they do not If you miss a transfer they pretty much tell you suck it up embrace the suck and pay the hotel and the new tickets Horrible costumer service with the most incompetente personal ever They definitely take proud of just taking money for people and just say we can not do anything they just taking your money please never book with them
Mark Berg
6730 reviews
N/A
7 months ago
This is the absolute worst company i
This is the absolute worst company i ever had to deal with Absolutely incompetent staff waiting times on the phone are at least 2 5hs - there s usually 49-69 people in the waiting line and when after 2 5hs you get to someone on the line they are absolutely useless and they can only check for two dates and ask you to call again - and spend another 2 5hs of your day - waiting for the queue to go down I deeply regret purchasing a ticket through them as airlines ask you to go through them for any issues and it is close to impossible to get answers or help from them Absolutely USELESS and I m actually surprise this company has not been taken down by regulators
Powelly
6730 reviews
N/A
7 months ago
I got refund
Hello frnds I just received my money back in my account with skyscanner support and etraveli groups support team If anyone have same issues with my trip Please contact etraveli group Sure They will help you Thank you
Alexis Cornell
6730 reviews
N/A
7 months ago
NO NO NO NO
NO NO NO NO Do not use Awful service 20 refund on a cancelled flight when it should be 100 They are crooks
Alphie Nassirbhaj
6730 reviews
N/A
7 months ago
You ll end up in court
Awful Had to take them to court to get flight costs back after flights were cancelled Be careful They ll screw you and keep the money only offering to refund when you take them to court
OYENEYIN ADEDIJI YINKA
6730 reviews
N/A
7 months ago
I got scammed big time
I got scammed big time NEVER USE MYTRIP They cancelled my flight and I never got my money back Only lots of emails that let to absolutely nothing Now I can read here on Trustpilot that I m not the first to be scammed Kindest regardsMark
Bella fastholidays
6730 reviews
N/A
7 months ago
Dont go near them
Had to take the company to court to get my cancelled flight costs back
Customer
6730 reviews
N/A
7 months ago
Scam
Scam Be very aware with this company It appears you re getting the best rate however they will rob you In my situation I received an email saying that the airline cancelled my return flight I was not offered alternate flight options and had to cancel the flight I received an email from Mytrip saying that it will take 10-15 business days to process the refund It has now been 6 weeks and the customer agents I have spoken with have offered zero help They refused to connect me with a supervisor - nothing has been done and I have not been offered any timeline as to when my refund will come My trip owes me approx 300 00 and it s become obvious they do not nor ever did anticipate refunding me what I am owed I have contacted my credit card company and the airline s refund department directly to look into the matter and there is no trace of any refund request Mytrip has been lying the whole time Do not fall prey to this company Their locations are also suspicious I hope anyone reading this will be deterred from booking through them It is certainly not worth it