Mytrip Reviews

Bad service

Bad service we ended up paying 80 Euros extra for normal hand luggage MyTrip would not help us when we got our orderand wanted to correct it Don t use this agency If you have a problem there is no help or service

REALLY bad experience with MyTrip

REALLY bad experience with MyTrip They emailed us wrongly that our flight was cancelled which caused panic We had to call Norwegian to find out our flight was NOT cancelled it just changed location Rotterdam instead of Amsterdam which is not a big issue Mytrip never reacted in the customer service chat they said I would be connected with the right team which they never did Will never use them again

No money is refunded when your flight

No money is refunded when your flight is delayed or cancelled If you call them you won t reach them be aware of phone bill charges for calling uk and if you email you won t get a answer either But if you re lucky and get a hold of them via chat in their app they ll ask for a service fee for them to handle your refund If you pay the service and go back to contact them they are nowhere to find Neither via the app email or phone I recommend to buy the tickets directly from the flight company s homepage once you know what flight to take via the different services available on google You can buy the tickets individually from each flight s homepage

Sky high fees and terrible support

Sky high fees and a customer support that will just transfer your call until you hang up Cannot recommend at all

Mytrip is the absolute worst

Mytrip is the absolute worst their customer service is of no use and keep on sending me back and forth My flight from Paris to Copenhagen was delayed by 2 hours so I wouldnt catch my connection the airline refers to mytrip as the 3rd party first mytrip says I need to cancel check-in and then they say they cant help me and I have to go to the airline The airline then sent me back to mytrip Now my check in is cancelled I have no flight to take and Im stuck in Paris F the useless customer service staff 1 even hung up on me - what an idiot

Learned a lesson from my trip

Thank you for the lesson Mytrip I appreciate that you guys offered me the worst experience of using a travel agency The attitude and communication and knowledge of the CS staff are S H I T

Just avoid avoid avoid

Just avoid Will not give refund on cancelled flight

NEVER BUY FLIGHTS VIA MyTrip

NEVER BUY FLIGHTS VIA MyTripThey fo not follow the rules I booked SAS and they changed to another flight company No refunds They made a mistake