Nakedcashmere Reviews

HORRIBLE customer service

HORRIBLE customer service that cancelled my order that I bought on SALE after claiming I used an unauthorized discount code even though I spent my reward points that I had with them Not very happy at all I am furious with the way they treat their customers ans I am contacting my lawyer You have cancelled several orders and you treat you customers like liars I am clearly not the only one that feels like this Haven t replied in over a week very convinient now that sale is ending Then they replied with they will cancel the rest of my orders and reward points that I have earned Also blocked me on social media Really horrendous experience Stay far away from this business Also Stephanye Trejo should be fired from her job there

Never received an order no help from customer service

Placed an order three weeks ago According to the trucking number the order still not yet shipped carrier is still awaiting for a shipment I didn t receive any additional email about the delay it s not possible to reach customer service by phone or via chat they didn t answer my emails I waited for the chat reply more than 5 hours yesterday - not sure that customer assistance wait time is more than 5 hours no one can wait that long I never met such a horrible customer service with so annoying advertising Looks like a fraud going to report my financial institution

Messed up two out of three orders

I had three orders with the company two of which the messed up completely Once they simply forgot the order so it shipped very late after I had to cancel it and re-order and the second time it didn t ship I emailed and got a reply 3 days later that they had a power outage and would ship within a day after which again I didn t hear anything Needless to say the order was never shipped and I was only notified of a cancellation I cannot re-order as the discount I had used isn t valid any more but there was no apology no effort no voucher etc Bad to reach customer service no customer ethics it seems

Love every item I own

Love every item I own Still have pieces from 4 years ago in good as new shape Definitely a place to buy cashmere if you want it to last

Pure Luxury

Pure Luxury Perfectly Crafted Naked Cashmere has mastered the art of timeless sustainable luxury Their Grade A Inner Mongolian cashmere is a true testament to exceptional craftsmanship With designs that balance effortless elegance and everyday comfort each piece feels as good as it looks Whether you re lounging at home or heading out Naked Cashmere delivers versatility that lasts What truly sets them apart Their commitment to sustainability and ethical practices From transparent sourcing to flawless execution this is luxury you can feel good about If you re looking for investment pieces that elevate your wardrobe and stand the test of time Naked Cashmere is unbeatable Rating Indulge in the experience you won t regret it

Naked is the best cashmere available

Naked is the best cashmere available anywhere Super soft does not pill timeless designs that last forever I have many styles bought in multiple colors because they are such hardworking wardrobe staples Don t waste your time on the cheap stuff when you can invest in great quality like this Sizing is also generous - no skimping here I often size down on the relaxed fits Love this brand