


Based on authentic user experiences
marybeth forcina
6735 reviews
N/A
8 months ago
I received the incorrect size although
I received the incorrect size although no size is indicated on the shoes They are way too large for me and are certainly not the size that I ordered Multiple attempts made to secure a return code have not been responded to I again sent a request today for this information
Victoria Ritter
6735 reviews
N/A
8 months ago
Terrible
I ordered a size W9 M8 and received a W9 5 I asked to exchange for the correct size and they argued that they sent the right size even after sending them a picture of the incorrect size They refused an exchange unless I paid the shipping or bought a second pair at 50 off After going back and forth I ended up accepting a 20 refund keeping the shoes that my Aunt can t wear Worst customer service ever and a loss of 70
Loki Olsen
6735 reviews
N/A
8 months ago
Wish I could give a -100 rating
Wish I could give a -100 rating Terrible service They sent the wrong size shoes follewed promised to ship the right size multiple emails all empty words then started asking for pictures yep take a picture of the shoes on - the shoes that were the wrong size utterly irrelevant TERRIBLE COMPANY Had to escalate with paypal
Marie
6735 reviews
N/A
8 months ago
Flimsy shoes No return possible
Ordered the shoes after bunion surgery The shoes are very flimsy and look more like a cheap slipper They did not fit properly and are overpriced for the product Return has been a nightmare This is my 4th email trying to contact them to please give me return address They say not to send back to address on package which is from China They acknowledge my first email saying they will investigate but nothing since though they are displaying guaranteed return policy on their website DO NOT BUY FROM THIS COMPANY
customer
6735 reviews
N/A
8 months ago
DO NOT BUY SHOES FROM THIS COMPANY
DO NOT BUY SHOES FROM THIS COMPANY IF THEY DON T FIT YOU CAN T RETURN FOR REFUND AND YOU ARE STUCK WITH SHOES THAT YOU CAN T WEAR I agree with all the other reviews I continue to get emails that completely ignore my return request but offer different discount amounts The emails don t even make sense I can t imagine being elderly or a diabetic trying to return and chase their money down
Jocelyn
6735 reviews
N/A
8 months ago
Appalling and dishonest company
Appalling company Refused to send shoes and said I hadnt paid After numerous emails from Daniel so called They finally found my order snd said they posted the shoes which never arrived and the company say they cant find my order The shoes still haven t arrived but from other reviews it sounds as if I wasted my money Companies like this should be shut down
Kelly
6735 reviews
N/A
8 months ago
Be careful of this site
I bought two pairs of shoes and the first pair fitted although came wth one pair wth dirty shoe laces The second pair was a size too small When I requested the address as specified to send them back to exchange for a size larger they sent me an email with no return address but instead requested I accept 10 refund and keep the shoes I declined and again asked for the address but to date have not received any reply or return address
Susan
6735 reviews
N/A
8 months ago
3rd attempt asking how to return shoes
3rd attempt asking how to return shoes Never worn just wrong size Got 1 msg Saying they are working on it DO NOT ORDER FROM THEM Seemingly their profit comes from doing NOTHING to help with returns or EVEN AN EXPLANATION as to why not
carolyn palmer
6735 reviews
N/A
8 months ago
I received my package 3 weeks late
I received my package 3 weeks late the shoes were stinky so I contacted customer service They said I could return the shoes and pay for my own shippingThe merchandise come from China so the amount to ship it was the cost of the shoes I will never buy anything else and neither should anyone else
Klaus Lietz
6735 reviews
N/A
8 months ago
They advertised on Facebook free
They advertised on Facebook free delivery In reality I was charged much more They also are not interested in customer service I had sent them an email to the service department after ordering the second time to correct a wrong decision for size It was ignored and they charged me now twice for two orders No phone number available BAD COMPANY Only interested in sales not service