Nanolash Reviews

Bought the serum

Bought the serum - hoped it would give me longer lashes Instead I ended up with red eye surroundings I must have had an allergic reaction For me it was money down the drain

Terrible customer service Do not trust this brand

Do not trust this brand very poor customer service my parcel was never delivered and they don t get back to me with a refund despite my multiple emails

Very Poor Customer Service

I placed an order on 15th March and the item arrived on 23rd March I decided to go direct to ensure I received a quality product as you can not always be sure of what you are purchasing from other sites On 5th April the brush broke off in the tube and could not be used I reported this immediately and they said they would send one out I sent numerous emails most of which were ignored and I eventually was told that I had been sent two new brushes I advised them that if this was the case why was I still emailing them and why had the courier not kept me up to date with delivery as they had done when I initially placed the order Again I have sent numerous emails asking them to confirm dates and evidence of delivery but have received nothing Very poor customer service for a product that is not cheap If I had purchased this from Amazon I would have had a replacement and apology the next day and it is for this reason I have given a poor review and would not buy from them again

Very disappointing

Was very excited to receive Nanolash lovely package etc The serum burns my eyelids and makes them red Not very attractive I wrote to Nanolash and they told me to stop using for a while and start using again I have no faith the result will be anything else but red and painful eyelids once again Do not buy

I had nanolash 10 years ago

I had nanolash 10 years ago I bought this year and I have my eyes red I stopped using and then started using again after a month and again eyes are very red and itchy I ll put it in a bin It s not safe Perhaps some ingredients are OK but others re not I bought a different brand today from a local pharmacy No irritation so far I think Nanolash can be dangerous for my eyes and even with a make up my eyes looked bad I don t have sensitive eyes or skinJust normal skin type

Problem with getting product or money back

Same as other people complains Product ordered 3 weeks ago and no delivery Comunication with them is complicated They just say contact support and that s all They reply to a email after 3 weeks but not on email asking to return money back I strictly do not recomend to buy on this shop

I used Nanolash a few years back and it

I used Nanolash a few years back and it was fantastic I repurchased recently and had a severe allergic reaction my eyes are still very red and dry after a month and I am using a steroid cream Really disappointing

Bad allergic reaction

I purchased 3 x Nanolash Dec 2020 On following the correct procedures in applying the product I had a massive allergic reaction My eyes and eyelids swelled up and were extremely red and itchy I had to go to my GP to get a strong antihistamine to clear it up a week later and my eyes are still not completely back to normal it has also caused wrinkles around my eyes Interestingly the product was batch 20 006 and noticed another review having a problem with a reaction to the product I too had previously used this product 4 years ago and no problem with it However I will not be touching this product again I have now sent the products back to Everett Cosmetics and awaiting a refund

Terrible customer service

Terrible customer service The applicator broke and went into the serum and I couldn t get it out They would only replace the applicator even though serum has been lost - since its 3ML AND NOT CHEAP They are more concerned with the bottom line and not the customer I would recommend trying The Ordinary - a third of the price and just as good