Napaldi Reviews

Wrong item received and horrible customer service

I received the wrong colored couch covers and their customer service team basically just brushed me off saying that I got the correct item The customer service response time is also ridiculous I m still waiting for a response from them a week later Don t recommend this store front to anyone

Still not solved 18 days after order

Thank you Napaldi for responding to my problem However- I am wondering why we are communicating through TRUSTPILOT instead of responding to my mails towards the company itself - No courier contact us for deliverance and no notice was left to us about their attempt to deliver - We still don t have a clue where to look for our order since we don t know the courier company you are collaborating with Please respond

Still not solved

Still not solved Almost a month after orderThank you Napaldi for responding to my problem However- I am wondering why we are communicating through TRUSTPILOT instead of responding to my mails towards the company itself - No courier contact us for deliverance and no notice was left to us about their attempt to deliver - We still don t have a clue where to look for our order since we don t know the courier company you are collaborating with I sent 3 mails the last few days and still no clue where to look for my order Please respond

No hope at all with napaldi order

No hope at all Some unverified mail sent me a tracking number to locate my order but the local carrier that was finally indicated couldn t even identify the code or find any details according to my personal info phone nbr name etc Still no accurate info from Napaldi I m starting to believe it s a total hoax

Works great but a bit pricey

The needles are very durable and I love how easy it is to switch them out Just wish the kit was a little cheaper but the quality makes up for it

Fits my sofa perfectly

This cover fit my old couch like a glove and the fabric feels really soft I got it in navy and the color looks great in my living room No issues with slipping

Not bad but could be bigger

The product does what it says my jacket feels softer after a couple of applications Just wish the jar was a little bigger Might have to order again sooner

Super cozy for winter

On chilly days the knit outfit is ideal I adore how it fits loosely without being baggy and it s quite warm and silky These days I wear it practically every day