


Logistics | Warehousing | Freight Forwarding - NAQEL Express
Based on authentic user experiences
Mick dalton
6737 reviews
N/A
8 months ago
Worst couriers company two failed
Worst couriers company two failed attempt courier can t speak any English poor communication
khawla alami
6737 reviews
N/A
8 months ago
they are scammer and they steal orders
they are scammer and they steal orders
Amila Sankha
6737 reviews
N/A
8 months ago
Very slow in delivery compared to other
Very slow in delivery compared to other international services Even after contact call center they are not delivering as agreed
anonymous
6737 reviews
N/A
8 months ago
extremely slow delivery
extremely slow delivery compared to aramex amazon should stop using naqel
Consumer
6737 reviews
N/A
8 months ago
Very bad service
Very bad service It take 2 days for delivering the parcel And still not yet delivered and no sign when it will be delivered
Anninieee A
6737 reviews
N/A
8 months ago
Worst courier ever
Worst courier ever I requested for a return of my order from Cider and they messaged me two weeks after I have never seen a courier company this slow Never dealing with this company ever again
Islam Abudeek
6737 reviews
N/A
8 months ago
WORST EVERRR
WORST EVERRR they delivered my order to a wrong address Amazon pls stop dealing with them I received an email that my order has been delivered but actually I didn t receive it nor did I receive a call from delivery agent I only received a msg that my order is with naqel Then on next day I received a call from the person who received my order by mistake luckily he turned out to be a good person he found the order at his doorstep apparently the delivery agent dropped it and rang the bill then ran away didn t even wait to check if order is received by the correct person And worst of this all they re insisting that they delivered to the correct address Now I have to go and collect my order by myself from the wrong address Thank you very much naqel for your extremely bad service
Mustafa Saad
6737 reviews
N/A
8 months ago
Awful service
Awful serviceZero communication except daily fake delivery messageDrivers lies and say called you but you didn t answerDrivers can call you late in the evening saying they arrived and you should come to pick up your delivery
EAM
6737 reviews
N/A
8 months ago
Nothing Express with Naqel at all
Absolutely Horrible Logistics Company in Saudi Arabia The drivers who deliver will lie and send an SMS to your phone saying they attempted to deliver your items several times They do not contact you they do not confirm your delivery They do not even bother to deliver then send you an SMS stating that you have failed to answer your phone or were not at the address You are then forced to reschedule and call their call centers to rebook This happens every single time I have had a delivery with Naqel Express What a shame AliExpress use them so frequently for their deliveries
Nelson samuel
6737 reviews
N/A
8 months ago
delivery drivers send fake delivery plans and tell call centre bad address
Delivery drivers playing games with customer items paid for with money they ask for location and won t respond to messages later I had to stay home expecting the delivery no response from delivery driver Apparently he told parent company bad address Delivery still not made Reading reviews it looks like a culture