Natcofoods Reviews

Dysfunctional company

Placed a 17 order they cancelled 11 of it out of stock shipped 6 worth with 3 postage despite asking three times to cancel the order as the postage made it prohibitively expensive No response The worst customer experience ever

Walnut halves BBE Dec 2025

Bought a large bag of NATCO Walnut halves BBE Dec 2025 8 50 but when I opened the bag there was a smell of rancid oil and the taste was awful Ive had the same problem a while ago with a bag of mixed raisins etc It literally smells like the bottom of an old chip pan They glaze some of their products with Oil not sure if they do that with all their dry fruit and nuts BUT I can only assume its either old oil that they are using up or its gone rancid during storage Wont buy NACTO ever again

Foul Smell Natco Wallnuts

Purchased wall nuts 2 bags each 700 gm and moment you open foul smell and stale smell I don t know what to do with them now literally bad they are I am sure it should be raised to food standards agency of uk and should be investigated

Poor Quality Natco Basmati

I ordered 2 bags of 5Kg Natco Basmati rice on 25 02 2025 The bags batch no BN0015 that came contained very poor quality tasteless long-grain white rice which is not from the Basmati family of Rice In parts of North India it is called No 9 rice and is sometimes peddled deceptively as Basmati to the unsuspecting and unfamiliar Repeated emails and calls to Natco based on website information have gone unanswered

Excellent spices at good price

Excellent quality spices at a good price Need to allow a week for despatch delivery but that s not bad Recommended

A Shopping experience

Always a great shopping experience products and Delivery Thank you

Great company

I now have a disability and immunosuppressed so had to buy my Indian groceries online Natco is a good quality and they have really good prices even better then Amazon I just ordered a few days ago and phoned up to see when I will get my delivery and I was told it is on its way and I will get it tomorrow Happy with the service so far

Excellent all round service

Excellent products delivery and last but not least Customer Service I had forgotten to add some cinammon to my order Contacted CS Michele as I didn t want to have to pay for another postage and doing this online would have cost me Michele added the cinammon and sent me an invoice that I then paid online Swift efficient service Wish more companies were like this I also like that fact that their delivery company DHL was excellent service too Keep up the good work