


Based on authentic user experiences
Ken Kennedy
6730 reviews
N/A
6 months ago
This company is all over the UK and I
This company is all over the UK and I recently subscribed to then find out I couldn t get an appointment for 2 weeks So it s a farce for a start I ve been the actual barbers in chester on Victoria road at the gym group at 11am on a Saturday morning and the place wasn t open Even gym staff said he s hardly ever there I cancelled my subscription and was refunded but they have taken money again and refused to refund it In addition to all this they have blocked me on Facebook because I made a negative comment Don t use this company If you get your haircut every 3 weeks and it costs 12 which is about average then it will cost less anyway
John
6730 reviews
N/A
6 months ago
Avoid at all cost
Avoid at all cost They took my money for months and only cut my hair once They are con men Use your regular barber instead or you ll be sorry The 1 haircut was extremely poor and I had to cut it myself at home after to sort out the mess
Darren Waite
6730 reviews
N/A
6 months ago
Avoid
Avoid I paid the first month only managed to get my hair cut once First appointment I was double booked and as an apology was told I would get a month free Tried to book another appointment at a different branch and it was cancelled on me the day before it was due Shocking service
Cameron
6730 reviews
N/A
6 months ago
60 for 1 haircut
AVOID THIS I signed up for the 30 per month for haircut and beard and booked my first appointment to be told the barber cannot do beards which I didn t mind but after the haircut they emailed me to say they were closing that branch and that I would receive a full refund due to only having 1 haircut They did not refund me but then charged me for the next month After a number of messages to their instagram page I was simply told they would look into this for me since then they have stopped replying to any of my communications 60 in total and only 1 below average haircut to show for it
ahin boyraz
6730 reviews
N/A
6 months ago
Avoid at all cost
Avoid at all cost I just paid for a subscription and there is no appointment for the next 30 days Biggest scam ever You can t even get through to them There is no phone number just an email adress And you just get ignored They don t reply to emails
Jamie Brown
6730 reviews
N/A
6 months ago
What a joke
If I realistically posted a review after every interaction with this poor excuse for a functioning business they would have so many more 1 reviews than they already do After they cancelled my 3 booked appointments I have been unable to book in for a haircut for 6 weeks Now when I m stood outside the door for my first haircut the barber is nowhere to be seen The business is a joke Poor service low skill level of the barbers No response from management Avoid Nathan s Bolton
Mohammad
6730 reviews
N/A
6 months ago
Keep cancelling appointments
My last cut and beard trim was on 7th September and since then every appointment has been cancelled I have had 14th 22nd 24th and 29th September cancelled and now 6th October has been cancelled which was confirmed this morning but I received a cancellation text message as I was driving here They have the audacity to keep charging me even though I ve had no haircut or beard trim in a month If they don t refund last months and this months payment I will be taking this up with trading standards and my bank They should have treated Hasan better and kept Hasan and they wouldn t have been facing these issues
Attila R
6730 reviews
N/A
6 months ago
Absolute scam
For the second day in a row I came to an appointment and nobody was here Before that my appointments were just cancelled Before that the barber went on a holiday for weeks and nobody covered him Absolute waste of time and money They don t even have the decency to respond to emails Absolute conmen
Ben Gray
6730 reviews
N/A
6 months ago
AVOID
Barber was drunk Tried to cancel Turns out I only paused they took the next payment without informing me And are totally impossible to contact Great idea terrible company
Ste
6730 reviews
N/A
6 months ago
Definitely a scam
Definitely a scam always cancelling on me and if you look at your bookings and check the availability for appointments you can sometimes see them advertising your slots which have booked to probably make you feel it s not hard to get appointments